Re: Skype Fails to Load

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Skype Fails to Load

Skype cannot load. It stops in the blue/sky background and does not even allow me to login. Tried re-installing Skype multiple times but it does not work. Please help?
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ruwim
Community Ambassador

images.message_type_solution.altAccepted Solution


wiseyoungmat wrote:

Windows 64-bit

 

Internet Explorer 9


Try this:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If what you are seeing is:

 

C:\Windows\System32>

 

then in the Command Prompt type: cd..  (2 dots are important) and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows>

 

Next type cd syswow64 and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 

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wiseyoungmat
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Posts: 4
Registered: 20-03-2012
Message 1 of 13 (1,695 Views)

Re: Skype Fails to Load

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
Community Ambassador
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Kudos: 6592
Posts: 43286
Registered: 27-06-2011
Message 2 of 13 (1,658 Views)

Re: Skype Fails to Load

Windows 64-bit

 

Internet Explorer 9

wiseyoungmat
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 20-03-2012
Message 3 of 13 (1,646 Views)

Re: Skype Fails to Load


wiseyoungmat wrote:

Windows 64-bit

 

Internet Explorer 9


Try this:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If what you are seeing is:

 

C:\Windows\System32>

 

then in the Command Prompt type: cd..  (2 dots are important) and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows>

 

Next type cd syswow64 and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 

ruwim
Community Ambassador
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Kudos: 6592
Posts: 43286
Registered: 27-06-2011
Message 4 of 13 (1,639 Views)

Re: Skype Fails to Load

"Your JavasScript is working"

wiseyoungmat
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Message 5 of 13 (1,613 Views)

Re: Skype Fails to Load

skype seems to be working again, thanks!

wiseyoungmat
Novel Adventurer
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Registered: 20-03-2012
Message 6 of 13 (1,612 Views)

Re: Skype Fails to Load

I'm on XP, 32 bit. IE 8. None of this solution works - commands cannot be recognized.
aledlhughes
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Registered: 21-03-2012
Message 7 of 13 (1,591 Views)

Re: Skype Fails to Load

Uninstalled Skype, and reloaded it.... lo and behold, it works!

 

aledlhughes
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 21-03-2012
Message 8 of 13 (1,582 Views)

Re: Skype Fails to Load


aledlhughes wrote:
I'm on XP, 32 bit. IE 8. None of this solution works - commands cannot be recognized.

These commands were only for Vista/Windows 7 64-bit and IE9. The procedure depends on the system specifications.

ruwim
Community Ambassador
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Kudos: 6592
Posts: 43286
Registered: 27-06-2011
Message 9 of 13 (1,526 Views)

Re: Skype Fails to Load

[ Edited ]

The script isn't being accepted. The following message is appearing:

'regsvr32'is not recognised as an internal or external command, operable program or batch file 

 

I have entered the text string several times and checked the precise spelling each time. All are correct but produce the same result. Any advice?

 

I have also taken the JavaScript test which produces no result but when I followed the enable JavaScript instructions, this was already enabled.

 

Help please!

athertonhouse
Casual Tourist
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Registered: 18-03-2012
Message 10 of 13 (1,455 Views)
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