Skype 6.0.73.126 / WinXP excessive CPU usage

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Skype 6.0.73.126 / WinXP excessive CPU usage

I don't know if anyone else has noticed this, but with Skype 6.0.73.126 loaded, my WinXP PC regularly has one of its CPUs pegged by the application.  Even when I'm doing nothing on the PC, I'm seeing significant CPU usage by the skype executable.  Any ideas what might be causing this and how I can reduce or eliminate it?

BrianSteele
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Message 1 of 11 (1,486 Views)

Re: Skype 6.0.73.126 / WinXP excessive CPU usage

[ Edited ]

Do you know your CPU's model? I'd say that's probably important information in solving the problem.

 

EmilioR
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

It's an older PC - a Dell 9100 with a P4 3.4GHz dual-core CPU.
BrianSteele
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

[ Edited ]

If you don't have a ton of conversations running at once, you're above 1GHZ in clock speed, you've got more than 256 MB of RAM, and you're on XP I guess that the only other system requirement is that you've got a more up-to-date version of DirectX 9.0 or greater.  I'll let the more experienced guys help you out, but your CPU may just be getting old. I know my older PC stopped interlacing it's programs well and spent a bit too much power on certain programs before it died after quite a few years of heavy usage.

 

Another good thing to do would be to visit your Windows Update program and go into the optional updates area to see if you need to update your service pack.

EmilioR
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

Definitely more than 1GHz and 256 MB of RAM.  And my copy of XP is fully patched and service-packed :happy:

 

 

BrianSteele
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

Are you connected to Facebook?

ruwim
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

try this.

 

Disconnect Facebook

 

In Skype,  Click View >> Skype Home >> Click the blue (gear) button on the right

 

gear.PNG

 

Switch to the Compact View

In the menubar, Click View >> Compact View

 

Turn off help and Skype tips and Promotions.

Go to, Tools >> Options... >> Notifications >> Alerts and messages >> Untick "help and Skype tips" and "Promotions".

 

Unexpected end tag- expected b, actual fontEN.PNG

Regards,
Tamim
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Tamim
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

Thanks Tamim.  Looks like the issue has something to do with my Facebook contacts. Bludy Skype, and my PC, slows to a crawl when the connect to Facebook option is selected.  Things are improved a bit though if I leave it connected, and switch to Compact View.  Skype exe usage stays high for awhile, then settles down to a low rate (between 10~20%).

 

I also received this error message a few times shortly after startup before switching to Compact View:

 

    Line: 4
   Error: Not enough storage is available to complete this operation

 

Thanks again.

B.

BrianSteele
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Re: Skype 6.0.73.126 / WinXP excessive CPU usage

What anti-virus application or security suite is installed?

 

Please Run the Cleaning Manager Utility

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

winkey1.png

 

type: cleanmgr tuneup and press Enter

select the following check boxes and click OK, then Click Delete files.

 

- Temp Setup Files
- Downloaded Program Files
- Temp Internet Files
- Recycle Bin
- Temp Files
- Temp Windows Installation Files

Regards,
Tamim
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Tamim
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Message 9 of 11 (1,387 Views)

Re: Skype 6.0.73.126 / WinXP excessive CPU usage

I'm using MS Security Essentials for A/V duty.

 

The "storage" issue was caused by the PC running out of memory rather than disk space.  I was observing the memory usage via Task Manager, and the skype exe's memory usage ran up to about 1.7GB(!) before crashing.

BrianSteele
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