02-12-2013 22:08 - edited 02-12-2013 22:10
Hello, there! I appear to have encountered an issue upon opening Skype a moment ago. You see, the bars used to enter your E-mail address and password aren't showing up! However, the background image of the window - with the blue all over and the clouds at the bottom, with the little green rainbow a little to the right - does appear. It's just the actual sign in area. Does anyone know how to fix this?
I apologise if that was a little long-winded
If it's helpful, I am able to get a screen cap!
Please, answer first these questions:
What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.
02-12-2013 22:21 - edited 02-12-2013 22:22
I am currently running Windows 7, and the version of Internet explorer I'm running is I.E. 10.0.9200. Is that what you needed to know?
Edit: It is also a 32-bit!
Try first this:
Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.
The Command Prompt window should show:
If this is not the case, then in the Command Prompt type: cd c:\windows\system32 and press Enter.
Type this and then press Enter:
Next type this and press Enter:
After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.
Reboot your computer.
Open in your Internet Explorer (no other browser but only IE) this page:
Click on the “Simply Click This Button” button and watch the response.