12-09-2012 01:37 - edited 12-09-2012 01:43
I recently bought a new mouse, Sharkoon Drakonia that works perfectly fine. I installed new drivers, set it up and all went fine. Mouse is completely functional, works in games, windows, programs, etc. But I have problem when I use Skype. When I start Skype still everything is normal but when I try to host or join the call my mouse freezes completely. It doesn't move at all. System still functions normally, I can use keyboard shortcuts, use alt+tab and so on but mouse is not responding. Since mouse obviously works fine in all other programs I guess there is no problem with mouse. I use Windows 7 that are completely updated and so is the rest of the software. By the way, I don't know if it's important but its a 4 way arrow cursor mouse. I tried reinstalling the Skype and also mouse drivers but it didn't help.
Do you have any advice for me, please?
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try uninstalling manufacturer's driver for your mouse and try using windows built-in driver
12-09-2012 02:41 - edited 12-09-2012 02:43
Ok... so I tried to unistal drivers from my headset and unplug it (Speedlink Medusa 5.1). That seemed to enable Skype to work in call. The strange part is that I used this headset for some time now, about a month wit Skype without any problems and the first problems appeared when I installed new mouse drivers. Headset works perfectly fine in all other programs and games. Also when I join the call people can normally hear me and I them, only my mouse pointer doesn't move for some reason. When I try to access audio settings in Skype same thing occurs as soon as I put the drivers of headset back. Did Skype maybe updated to new version recently or something?
Try to start your Windows in "Safe mode with networking".
- repeatedly tap F8 as you boot.
What happen when you are trying to run Skype in that mode?
OK, I seem to solved the problem. It works fine now... and for now
Anyways since there was also problem with headset I tried to go to windows audio setup. When I went into playback devices all was fine but when I tried to go into recording devices mouse froze again so I presumed it wasn't only Skype, although other programs worked fine. I plugged in my headset in different USB port and now it all works. Strange couse that USB port also works and worked fine till now with my headset. When I plug in something else into him it also works. It got me very confused but atleast all works now. I thank you for swift replays and effort and I hope I wasn't big pain in the ***
You are very welcome and thanks for the feedback.