Re: Problem Event Name: APPCRASH

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Re: Problem Event Name: APPCRASH

http://community.skype.com/t5/Windows/Solution-for-Skype-crashing-at-sign-in/td-p/357532

 

I recommend trying to delete shared.xml first, since it does not involve installs. If deleting shared does not work I also recommend deleting all the folders named after Skype user names. I have used this method many times already. Im just glad an admin finally posted this method.

 

-Ken

kenhua
Routine Adventurer
Kudos: 0
Posts: 19
Registered: 19-12-2011
Message 11 of 13 (1,397 Views)

Re: Problem Event Name: APPCRASH

IM GETTING THIS PROBLEM

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.8.0.158
Application Timestamp: 4f4de709
Fault Module Name: Skype.exe
Fault Module Version: 5.8.0.158
Fault Module Timestamp: 4f4de709
Exception Code: c0000005
Exception Offset: 001b2a50
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 9573
Additional Information 2: 957302d7cbf8d53bf7482f36c320f36f
Additional Information 3: 3da0
Additional Information 4: 3da09bead7c8e581bb05b3fcaf4e779f

   

INSTALLING BETA VERSION, DELETING FILES FROM %appdata%\Skype, UNINSTALLING INSTALLING,UPDATING SKYPE nothing solve my problem how should i remove this problem and im also getting this error message given in attachment. Any one could suggest something which would work?

 

Abeera
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-04-2012
Message 12 of 13 (889 Views)

Re: Problem Event Name: APPCRASH


Abeera wrote:

IM GETTING THIS PROBLEM

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.8.0.158
Application Timestamp: 4f4de709
Fault Module Name: Skype.exe
Fault Module Version: 5.8.0.158
Fault Module Timestamp: 4f4de709
Exception Code: c0000005
Exception Offset: 001b2a50
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 9573
Additional Information 2: 957302d7cbf8d53bf7482f36c320f36f
Additional Information 3: 3da0
Additional Information 4: 3da09bead7c8e581bb05b3fcaf4e779f

   

INSTALLING BETA VERSION, DELETING FILES FROM %appdata%\Skype, UNINSTALLING INSTALLING,UPDATING SKYPE nothing solve my problem how should i remove this problem and im also getting this error message given in attachment. Any one could suggest something which would work?

 


See this for a case with the same error message:

 

http://community.skype.com/t5/Windows/Skype-never-lauched/m-p/607205/highlight/true#M50011

 

 

ruwim
Community Ambassador
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Kudos: 5994
Posts: 41939
Registered: 27-06-2011
Message 13 of 13 (886 Views)
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