Not letting me sign in

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Not letting me sign in

I know my password and login name is correct but everytime i try to sign in it says

 

'your skype name and password were not recognized. please check and try again'

 

 

 

PLEASE HELP!!!

annie1216
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 12-09-2012
Message 1 of 6 (353 Views)

Re: Not letting me sign in

try resetting your Skype account password

https://login.skype.com/account/password-reset-request

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6475
Posts: 32360
Registered: 27-09-2011
Message 2 of 6 (349 Views)

Re: Not letting me sign in

[ Edited ]

thanks for the advice but i've changed it 3 times now

annie1216
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 12-09-2012
Message 3 of 6 (347 Views)

Re: Not letting me sign in

create a new account and file a support request 

 

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6475
Posts: 32360
Registered: 27-09-2011
Message 4 of 6 (343 Views)

Re: Not letting me sign in

i have and i made sure it worked on my friends computer, which it does so i dont know if its just my laptop not working properly

annie1216
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 12-09-2012
Message 5 of 6 (337 Views)

Re: Not letting me sign in

Make sure your computers Date and time settings are correct.

 

try to Reset Internet Explorer settings.

http://support.microsoft.com/kb/923737

 

try to delete temporary internet files

http://support.microsoft.com/kb/260897

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6475
Posts: 32360
Registered: 27-09-2011
Message 6 of 6 (333 Views)
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