No video call option

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No video call option

Please help with video problem.  The "Video Call" option is greyed out and unavailable.  How can I reinstall the video call option?

ALnow
Novel Adventurer
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Registered: 19-02-2012
Message 1 of 35 (22,436 Views)

Re: No video call option

In recent version of Skype the Video Call button is greyed out when the contact selected is offline.  Once that contact's status shows online, the button should become bright green and clickable.




Please note: I do not respond to requests for help via Private Message.
g4pilut
Former Ambassador
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Registered: 27-06-2011
Message 2 of 35 (22,426 Views)

Re: No video call option

Thanks, is the option to test video call also removed?

ALnow
Novel Adventurer
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Posts: 3
Registered: 19-02-2012
Message 3 of 35 (22,422 Views)

Re: No video call option

The video test service that used to be run by Bill Campbell is no longer available.  Unfortunately, Skype has no such test service available now and your only option is a test call with one of your contacts.




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g4pilut
Former Ambassador
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Registered: 27-06-2011
Message 4 of 35 (22,412 Views)

Re: No video call option

Ok, thanks much!

ALnow
Novel Adventurer
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Registered: 19-02-2012
Message 5 of 35 (22,410 Views)

Re: No video call option




Please note: I do not respond to requests for help via Private Message.
g4pilut
Former Ambassador
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Registered: 27-06-2011
Message 6 of 35 (22,407 Views)

Re: No video call option

On on of my contacts the video option has suddenly become grey and no longer is available! What do I need to do to get this option back?

jonct
Novel Tourist
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Registered: 20-02-2012
Message 7 of 35 (22,305 Views)

Re: No video call option

As stated in my first reply to the original poster, when the selected contact is offline the video call button is grayed out and won't function. When the contact's status becomes online, the button will become bright green and clickable.



Please note: I do not respond to requests for help via Private Message.
g4pilut
Former Ambassador
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Kudos: 317
Posts: 12936
Registered: 27-06-2011
Message 8 of 35 (22,258 Views)

Re: No video call option

I cannot make video calls, although I can accept them. The "Video Call" option is lighter in colour, and won't allow me to make video calls.

greytimberwolf1
Casual Tourist
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Registered: 21-02-2012
Message 9 of 35 (22,245 Views)

Re: No video call option

Did you read the post immediately above yours?  It explains why your video call button is the way you're seeing it.




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g4pilut
Former Ambassador
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Registered: 27-06-2011
Message 10 of 35 (22,229 Views)
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