No sign-in option on login screen

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No sign-in option on login screen

[ Edited ]

I have downloaded Skype to Windows 7 and every time I click the icon, there is no option to sign in.  All I get is the Skype background screen and 3 options at the top on the menu bar.  The options are: Skype, Tools, and Help.  None of these options take me to a sign-in screen.  Please advise as soon as possible.  Is there something that I'm missing when downloading or is it a Google Chrome compatibility problem??

ksegars77
Casual Tourist
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Registered: 22-12-2012
Message 1 of 3 (739 Views)

Re: No sign-in option??

[ Edited ]

The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

Is your Windows 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
Community Ambassador
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Kudos: 6291
Posts: 45604
Registered: 27-06-2011
Message 2 of 3 (734 Views)

Re: No sign-in option??

Please do a JavaScript test.

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

winkey1.png

 

Type: iexplore.exe and press Enter

Type the URL: http://javatester.org/javascript.html

Regards,
Tamim
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Tamim
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