For the longest time I've been using Skype on my PC without issues. Lately it hasn't had the ability to even pull up the login screen. It keeps crashing everytime I try to open up and I've tried every solution that has been suggested...I'm pretty much stumped. Anyone know what could fix this?
Open Windows Event Viewer -> Custiom Views -> Administrative Events. Look for any recent error messages with timestamp corresponding to Skype crash. Copy and påaste here the text from the General tab.
Faulting application name: Skype.exe, version: 18.104.22.168, time stamp: 0x5113a7cf
Faulting module name: mshtml.dll, version: 11.0.9600.16428, time stamp: 0x525b9a19
Exception code: 0x4000001f
Fault offset: 0x00469ffd
Faulting process id: 0x9ac
Faulting application start time: 0x01cef79b89593054
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SysWOW64\mshtml.dll
Report Id: ca203a62-638e-11e3-bcb4-d43d7e35d264
13-12-2013 12:05 - edited 13-12-2013 12:08
The problem is with your Inernet Explorer installation.
Try now to uninstall IE11 and reinstall IE9.
In order to uninstall IE11 you should go to Windows Control Panel -> Program and Features -> View installed updates -> Microsoft Windows -> Windows Internet Explorer 11.
Just look for IE11 instead of IE10.
Also you should try to update your Skype to a more recent version. Try first with the 22.214.171.124 update:
Try first this:
Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.
In the Command Prompt type: cd c:\windows\syswow64 and press Enter.
Next type this and then press Enter:
Next type this and press Enter:
After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.
Reboot your computer.
Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:
Click on the “Simply Click This Button” button and watch the response.
Also, try this:
Quit Skype or use Windows Task Manager to kill any Skype.exe process.
Open this folder on your computer:
You should see there a subfolder named login. Try to rename this folder to something different, e.g. login_old.
Open again the C:\ProgramData\Skype\Apps\ folder and see if the login subfolder is now recreated.
It works now. I remember doing this method before my skype began to crash alot. The folder did not recreate another login folder and kept the renamed one.