No log in screen

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply

No log in screen

I just downloaded skype but when I open it I do not get the log in screen. It is just a black background. Can anyone help me fix this?

poolay1
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 09-07-2012
Message 1 of 11 (256 Views)

Re: No log in screen

The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6938
Posts: 44245
Registered: 27-06-2011
Message 2 of 11 (251 Views)

Re: No log in screen

I have a 64 bit version of windows and I am using internet explorer 9.

poolay1
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 09-07-2012
Message 3 of 11 (244 Views)

Re: No log in screen

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If this is not the case, then in the Command Prompt type:  cd c:\windows\syswow64 and press Enter.

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6938
Posts: 44245
Registered: 27-06-2011
Message 4 of 11 (240 Views)

Re: No log in screen

After typing in regsvr32jscript.dll it tell me it is not recognized as an internal or external command operable program or batch

poolay1
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 09-07-2012
Message 5 of 11 (233 Views)

Re: No log in screen

Ok, I was able to type everything in correctly and get the succeed notice. I went to the website and it said my javascript was working but I still get a black screen when I try to log into skype.

poolay1
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 09-07-2012
Message 6 of 11 (222 Views)

Re: No log in screen

You can apply the following “work-around”, which will enable login to Skype but several other Skype options might still not be available. In particular, you might not be able to use the “Add a contact” function.

 

Quit Skype. Make sure that you don’t see any Skype.exe processes in Windows Task Manager. If necessary, then stop these processes.

 

Open this folder on your computer:

 

C:\Program Files (x86)\Skype\Phone\

 

You should see there the Skype application file (Skype.exe).  Right click on the Skype.exe file and select: Send to – Desktop (create shortcut). Right click on the newly created shortcut and select Properties and then the Shortcut tab. In the Target field you will see now:

 

"C:\Program Files (x86)\Skype\Phone\Skype.exe"

 

Click with your mouse on the text in the Target field and move your curser one space after the last quotation sign and add the text /legacylogin. The text in the Target field should now read:

 

"C:\Program Files (x86)\Skype\Phone\Skype.exe" /legacylogin

 

Click OK to save the changes. Start Skype using this new shortcut. Can you now login to Skype?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6938
Posts: 44245
Registered: 27-06-2011
Message 7 of 11 (218 Views)

Re: No log in screen

Thank you for you help! IT is working!

poolay1
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 09-07-2012
Message 8 of 11 (213 Views)

Re: No log in screen

Is the "Add a contact" function working too?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6938
Posts: 44245
Registered: 27-06-2011
Message 9 of 11 (207 Views)

Re: No log in screen

No that function is not working.

poolay1
Casual Adventurer
Kudos: 0
Posts: 6
Registered: 09-07-2012
Message 10 of 11 (200 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling