No Sound on new Dell laptop with Windows 7

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No Sound on new Dell laptop with Windows 7

I just upgraded from a Lenovo ThinkPad running Windows XP to a Dell Latitude laptop running Windows 7. Skype worked fine on old laptop.

 

I installed Skype. I can make a video call and see the other person, but there is no sound in either direction. I tried the Echo/Sound test routine  on both. Does just what you'd expect on old laptop. No sound on new Dell. The sound bars do move, but there is no sound.

 

I tried the Firewall fix, but that did not solve the problem. Christmas is right around the corner, and I really need this to be working.

 

Thank you.

 

Frank Hamilton

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frankhamil
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Re: No Sound on new Dell laptop with Windows 7

If you go to Tools -> Options -Audio settings, what settings do you see for Microphone and Speakers? Also, what do you have for the corresponding settings in Windows Sound Control panel?

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ruwim
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Re: No Sound on new Dell laptop with Windows 7

Got it fixed. Audio was set to headphones, and I wasn't using headphones.
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frankhamil
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Re: No Sound on new Dell laptop with Windows 7

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Doroshkea
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