New Skype Crashes my Win64 Computer

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New Skype Crashes my Win64 Computer

I opened skype, it downloaded and installed an upgrade, I text-messaged a friend, it said the message was delivered.  Then when I tried to close skype (not close, of course, the twits don't think you're smart enough to really mean close when you tell it to close), i.e. click the X at the top right of the window, the whole computer locked up; had to hard-reset.  Didn't happen in the previous (before this "upgrade") version.

Padeen
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Message 1 of 10 (187 Views)

Re: New Skype Crashes my Win64 Computer

[ Edited ]

Having the same problem, Skype crashed my Win64 system immediately after the update to 6.3.0.105, including taskbar completely freezes, special Windows Key doesn't even bring up Start Menu, cursor just sits and spins when over the taskbar (which I would assume is the explorer.exe instance).   Is there anyway to call up Skype Support?  Seems to be the hardest thing to find an actual "Contact Us" page with a phone number to call Support... coming from a Communications Company!!!!  

 

Tried going back to version 6.2.x.x after uninstalling 6.3.x.x, but no luck, 6.2 does the same thing now...

 

If anybody has come across a solution to this, please respond.  Thanks!

 

Vionicus
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Message 2 of 10 (178 Views)

Re: New Skype Crashes my Win64 Computer

Try to uninstall the currently installed version and install the older 6.1.0.129 version using this msi-installer:

 

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi

 

After installing this version, make sure to disable the Automatic updates:

 

Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

 

There is already a bug report on this issue submitted to Jira.

 

https://jira.skype.com/browse/SCW-4113

 

The only working solution seems to be to revert to the older Skype 6.1.0.129 version.

ruwim
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Message 3 of 10 (172 Views)

Re: New Skype Crashes my Win64 Computer

[ Edited ]

I'm having the same issue. Can't click anything on the desktop or the task bar. However, if a window is already open, I can interact with it without a problem.

Also, I've noticed if I sign out (not exit Skype) the problem disappears.

Running Windows 7 64-bit.

 

EDIT:  reverted to 6.1, and it works fine.

Bullittz
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Message 4 of 10 (160 Views)

Re: New Skype Crashes my Win64 Computer

Have you tried to revert to the older 6.1.0.129 version?

ruwim
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Message 5 of 10 (156 Views)

Re: New Skype Crashes my Win64 Computer

I did, and it works fine. I'll edit my op.

Thanks
Bullittz
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Message 6 of 10 (154 Views)

Re: New Skype Crashes my Win64 Computer

I reverted to 6.1 as well and also had it work fine.

 

Padeen
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Message 7 of 10 (145 Views)

Re: New Skype Crashes my Win64 Computer

Im having the same problem, could anyone link me to the download of 6.1 please getting annoyed with this bug

Conwak
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Message 8 of 10 (116 Views)

Re: New Skype Crashes my Win64 Computer

Dont worry now it all works

 

Conwak
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Message 9 of 10 (113 Views)

Re: New Skype Crashes my Win64 Computer

I can confirm that downgrading also fixed my Win 8 Desktop Skype crash issues.  Hooray!  It was hard living without Skype of rhte last month!

spadesmaster
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Message 10 of 10 (95 Views)
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