My video image is blurry

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My video image is blurry

I have a logitech webcam, new.  I've used it before and the feed hasn't been blurry, but now, it's blurry. How can I fix this?

chancysmith2667
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Message 1 of 15 (20,271 Views)

Re: My video image is blurry

Have you checked the webcam settings?
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Beowolfv
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Message 2 of 15 (20,266 Views)

Re: My video image is blurry


chancysmith2667 wrote:

I have a logitech webcam, new.  I've used it before and the feed hasn't been blurry, but now, it's blurry. How can I fix this?


There can be a number of issues causing a blurry image.

 

What model Logitech?

 

If you run a test at www.speedtest.net, what results do you get, up and download speed and ping?

 

If you click on Tools > Options > Video settings, is your own video there clear or blurry?

 

Does the problem happen with more than one contact or only one?




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g4pilut
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Message 3 of 15 (20,264 Views)

Re: My video image is blurry

Ok, I ran the speedtest.  My upload speed is .62 and my download speed is 5.80. Not sure what any of that means.

 

When I go to options and look at video settings, it is blurry there. I only use it for one contact, but it does happen with them.

 

Not sure what model. I bought it within the last two years.

chancysmith2667
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Message 4 of 15 (20,214 Views)

Re: My video image is blurry

In Tools > Options > Video settings, what does it say in the Select webcam box?

 

Or click on Windows Start and type device manager <enter>.  Expand the entry for Imaging devices.  What webcam does it show there?

 

Since you see your own video blurry in Video options the problem is with your webcam or its' settings.  There's nothing more I can offer if you can't come up with the make and model of the webcam.

 

 

 

 

 

 




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g4pilut
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Message 5 of 15 (20,210 Views)

Re: My video image is blurry

It's a logitech webcam 200. Does that help?

chancysmith2667
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Message 6 of 15 (20,201 Views)

Re: My video image is blurry

Yes, it helps.

 

In Skype click on Tools > Options > Video settings again, and click on Webcam settings.  Does that bring up a Logitech control panel with, among other features, an auto-focus box that can be checked or unchecked?

 

If so, make sure the auto-focus box is checked.   If that doesn't fix the problem, uncheck the auto-focus box and try sliding the manual focus button left or right to see if any position clears up your webcam's video.




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g4pilut
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Message 7 of 15 (20,198 Views)

Re: My video image is blurry

Ok, I looked, but there isn't an auto-focus option. 

chancysmith2667
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Message 8 of 15 (20,176 Views)

Re: My video image is blurry

Is this controller what you're seeing there?

 

 

logitech_controller.jpg




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g4pilut
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Message 9 of 15 (20,166 Views)

Re: My video image is blurry

logitech screen.png

chancysmith2667
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