Menu bar

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Menu bar

My Skype menu bar is missing.  None of the options are available at the top of the page such as Tools and Contacts.  I've uninstalled and reinstalled three times.  Any idea how I can restore my menu bar?

johnsandwick
Casual Adventurer
Kudos: 3
Posts: 5
Registered: 14-07-2011
Message 1 of 8 (4,764 Views)

Re: Menu bar

Note: These instructions will NOT delete your Skype History or transferred files.

 

In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. Using the Windows file Explore enter:

%programfiles%

Right click on the Skype folder and choose delete.

6. Please install the beta version using the instructions below:

If you have the normal Skype version installed, please install the beta version, if you have the beta version installed please install the normal version from Skype.com, please do NOT remove the current Skype installation, install over it.

You can install the current release or the Current beta release by doing this from the top of this page:

Get Skype -> Windows -> Choose the normal or beta release, please do NOT remove what you already have installed, simply, install over.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, what operating system are you on and do you have all Windows updates and updates to any hardware devices by the manufactures?

TheUberOverLord
Aviator
Kudos: 578
Posts: 12505
Registered: 27-06-2011
Message 2 of 8 (4,763 Views)

Re: Menu bar

I cannnot add new (or even the first) friend.  Where is the SKYPE menu bar?  F 

volpe34
Novel Tourist
Kudos: 0
Posts: 1
Registered: 23-10-2011
Message 3 of 8 (4,207 Views)

Re: Menu bar

Have you installed and are you running the Skype program?  Logging in to your account on the Skype website won't work.   If you run Skype from the shortcut created during installation the Contact list and menu bar should be obvious.




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
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Kudos: 907
Posts: 12934
Registered: 27-06-2011
Message 4 of 8 (4,205 Views)

Re: Menu bar

 
Posted from Samsung GT-I9000
jessicaw15
Casual Tourist
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Posts: 1
Registered: 16-01-2012
Message 5 of 8 (3,296 Views)

Re: Menu bar

 
bj2
Novel Tourist
Kudos: 0
Posts: 1
Registered: 21-01-2012
Message 6 of 8 (3,219 Views)

Re: Menu bar

I have the same problem.  When I sign in my account window opens, I cannot access my menu window for chats. 

toyotatundra
Novel Tourist
Kudos: 0
Posts: 1
Registered: 22-11-2013
Message 7 of 8 (980 Views)

Re: Menu bar


toyotatundra wrote:

I have the same problem.  When I sign in my account window opens, I cannot access my menu window for chats. 


What is the version of your currently installed Skype program? In Skype go to Help -> About Skype.

 

ruwim
Community Ambassador
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Registered: 27-06-2011
Message 8 of 8 (976 Views)
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