Malicious attacks by cdn.adnxs

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Malicious attacks by cdn.adnxs

I keep getting attacked by a virus or something when I'm at the Skype home page, or when I'm in a call and your ads show up. It wants to direct me to a survey page that downloads harmful files into my computer. I'm pretty sure it is Skype, because the attacks stopped when I fully exited the application. I looked around threads and I see that people are still having this problem. Could you please investigate this problem, it's making me (and probably others) wary of Skype :S

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Elaine
Moderator

images.message_type_solution.altAccepted Solution

Hi, BuellSV,

 

I think two things come into play here: first, ensure you are using the most recent version of Skype; and second, that the virus signature files are the most up-to-date which Norton has available for you to use.  You may have to update Norton manually rather than waiting for an automatic file update.

 

Best,

Elaine

 

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BuellSV
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Registered: 02-08-2013
Message 1 of 4 (722 Views)

Re: Malicious attacks by cdn.adnxs

Hi, BuellSV, and welcome to the Community,

 

May I direct you to this thread for more information?

http://community.skype.com/t5/Security-Privacy-Trust-and/Skype-Intrusion-Attemp-Malicious-Download/t...

 

Regards,

Elaine

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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.

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Elaine
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Re: Malicious attacks by cdn.adnxs

Hi Elaine, thanks for responding.
I'm using Norton Antivirus. How am I suppose to avoid this if it's a "false" alert? It keeps opening a dialog box for me every time there is an ad on the page or when I'm in a Skype call, and it keeps notifying me over and over again that it is being blocked. I'm not sure if I understand the solution in the thread you've directed to me.
BuellSV
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 02-08-2013
Message 3 of 4 (691 Views)

Re: Malicious attacks by cdn.adnxs

Hi, BuellSV,

 

I think two things come into play here: first, ensure you are using the most recent version of Skype; and second, that the virus signature files are the most up-to-date which Norton has available for you to use.  You may have to update Norton manually rather than waiting for an automatic file update.

 

Best,

Elaine

 

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Update! :happy:  In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button; to file a request via e-mail, click "Send."


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1692
Posts: 8883
Registered: 08-08-2011
Message 4 of 4 (683 Views)
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