Login problem: "Username or password not recognize...

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Login problem: "Username or password not recognized"

Hi, using Windows Vista Home Premium, unable to login to Skype, keep getting error:
"Username or password not recognized"

 

Here is what I have tried:

1. Disabling Firewall

2. Disabling anti-virus

3. Ensuring Skype is not running in Compatibility Mode

4. Uninstalling Skype and deleting all folders and files

5. Reinstalling latest version

6. Resetting Internet settings (Control Panel > Internet Settings > Advanced > Reset) 

7. Creating new account

8. Tried logging into several different accounts

 

I always get the same error. I am able to login to skype.com's website and on other computer or devices, just not the app. 

 

Any other ideas?

 

Thanx!
Chazz 

Chazz
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Message 1 of 12 (8,913 Views)

Re: Login problem: "Username or password not recognized"

I've seen a simliar problem reported a few times and I don't know that a solution was ever found.  It made me suspect that there was something on that particular PC involving the Windows language setting, or a keyboard error, or...? 

 

Do the Skype name and password on any of the accounts where you're trying to signin consist of plain alpha characters?  No punctuation, upper case, or numbers?

 

I'm grasping at straws but given the steps you've already taken, if I was having that problem I'd try a Skype name and password that was as simple as possible as a troubleshooting step.




Please note: I do not respond to requests for help via Private Message.
g4pilut
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Message 2 of 12 (8,757 Views)

Re: Login problem: "Username or password not recognized"

I've tried several accounts, including the one that I've had for years, which still works fine on other computers. Wondering if it has anything to do with the problem-PC having Hebrew Windows...

Chazz
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Message 3 of 12 (8,739 Views)

Re: Login problem: "Username or password not recognized"

having the same problem for almost 2 years. Started using skype 3 years ago and one day got this error "Skype name and password not recognized". Tried everything, complete uninstall, internet explorer restart, registery edit even installed skype 2.0 but still no go. There's no problem with signing in to the homepage or via smartphone so the acc is fine. I would be relieved if someone from Skype support would say "yes, there isnt any other solution than formatting the pc" At least i would stop searching for a solution and start using imo or something else.
galradir
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Message 4 of 12 (8,732 Views)

Re: Login problem: "Username or password not recognized"


Chazz wrote:

I've tried several accounts, including the one that I've had for years, which still works fine on other computers. Wondering if it has anything to do with the problem-PC having Hebrew Windows...


Is your Skype language also set to Hebrew?

I have tested with setting my Skype’s language to Hebrew (English Windows) and was able to login, even with the text being written right-to-left.

ruwim
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Message 5 of 12 (8,721 Views)

Re: Login problem: "Username or password not recognized"

i have tried installing several times, sometimes in hebrew and sometimes in english (even though you can change the language from the menu), but neither made a difference

Chazz
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Message 6 of 12 (8,719 Views)

Re: Login problem: "Username or password not recognized"

what did you do to fix the problem?

Even I am facing the same problem now with windows7.

revathi_raman
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Message 7 of 12 (7,255 Views)

Re: Login problem: "Username or password not recognized"

BUMP!

 

Any solution? Im having the same problem with Win7.

 

 

ppt179
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Message 8 of 12 (6,480 Views)

Re: Login problem: "Username or password not recognized"

.

ppt179
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Message 9 of 12 (6,445 Views)

Re: Login problem: "Username or password not recognized"

[ Edited ]

Same problem.  Extremely frustrating.  I can sign in on every other device but my laptop.  Same username and password.  Other people have tried using their info.  Have tried everything, obvisouly a Windows 7 64 bit issue.  ---

 

 

Edited to conform with the Community Guidelines and Etiquette

chipreno
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Message 10 of 12 (6,343 Views)
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