Can't get into Skype get error 'Can't synch contacts list' - how do I get past this? New to Skype but was able to get in yesterday.
In your case and your case only.
1. Please stop any and all running Skype Client programs on your system.
2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.
3. Using Windows File Explorer ("What you use to view files with") do:
If you find a file called shared.xml right click on it and choose delete.
4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.
5. Using the Windows file Explorer enter:
NOTE: If This is a 64 bit system, please look in the program files (x86) folder
Right click on the Skype folder and choose delete.
6. Please install the normal version using the instructions below:
You can install the current normal release by doing this from the top of this page:
Get Skype -> Windows -> Choose the normal release.
These instructions have worked for many and is the quickest thing to try to resolve issues such as this.
Also, what operating system are you on and do you have all Windows updates and updates to any hardware devices by the manufacturers?
Thanks for the response but, unfortunately, I am using Skype through my TV so don't think that I can uninstall it - or if I can I don't know how. I didn't install it, it came with the TV. I am still getting the same error - I enter my password and click on sign in but I can't actually get in cos' the error message comes up and prevents me going any further. It has been working earlier in the week so not sure what has happened to stop it working now.
You're posting in a Windows forum so naturally the answer TheUber provided applied to Windows.
Post your issue in the Skype-on-your-TV forum and you'll have a better chance of getting a useful solution:
Thanks for the replies. I went back to the Panasonic shop where I bought the TV and he suggsted that I re-set it i.e. re-scan for channels and re-do the connection to the router. This has worked although I haven't tried using it recently to make sure that it still works OK.