Instant Messaging - cannot send

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Instant Messaging - cannot send

My instant Messages won't send when I press enter or hit the send button, I can receive messages, I can even send files.  All contacts appear as "online" and I have uninstalled and reinstalled the program, the issue is persisting.  My contacts see me as online and I they also see the pencil writing when I'm typing in the chat window, I just can't send it.

 

 

I had been using it the day before, shut down the machine and when it was rebooted the next morning I couldn't IM anyone.   

 

Operating system - Win Vista Business

Skype version - 5.5.0.117

Adam0891
Novel Adventurer
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Registered: 28-09-2011
Message 1 of 6 (919 Views)

Re: Instant Messaging - cannot send

Please follow these Steps:

 

1. Only do Step 1 if you are on WIN7:

 

Stop Skype.

 

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

 

Try to launch Skype.

 

2. If Step 1 fails or you are NOT using WIN7 do:

 

Open an Internet Explorer browser, and go to https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%... , what happens?

 

If you see a message box that contains a connect button, please click on the connect button.

 

If the page fails to display, Please do the instructions below. Using your Windows Control Panel, please do:

 

Internet Options -> Advanced Tab Please click the "Reset" button.

 

Then, Go to the Connections Tab.

 

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

 

Close any open Internet Explorer browser windows, open a new IE browser window and try https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%... again. What happens? If it works, please stop/start Skype What happens?

 

3. If Step 2 does NOT solve the problem:

 

Please install the normal version using the instructions below:

 

You can install the Current release by clicking this link: http://download.skype.com/SkypeSetup.exe

Please do NOT remove what you already have installed, simply, install over.

 

 

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

 

Also, what operating system are you on?

 

What is the Make and Model of your computer?

 

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

TheUberOverLord
Aviator
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Registered: 27-06-2011
Message 2 of 6 (909 Views)

Re: Instant Messaging - cannot send

I followed these steps and it did not resolve the issue.  When I followed the link you gave it put me to the login screen at skype.com, I successfully logged in and it takes me to my account screen.  There were no "connect" buttons, only a sign in one.  Instructions were vague after that point, only what to do if it failed to load.

 

 

I am running windows vista business edition 32

it is fully updated

Adam0891
Novel Adventurer
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Posts: 2
Registered: 28-09-2011
Message 3 of 6 (900 Views)

Re: Instant Messaging - cannot send


Adam0891 wrote:

I followed these steps and it did not resolve the issue.  When I followed the link you gave it put me to the login screen at skype.com, I successfully logged in and it takes me to my account screen.  There were no "connect" buttons, only a sign in one.  Instructions were vague after that point, only what to do if it failed to load.

 

 

I am running windows vista business edition 32

it is fully updated


A new version has just been released September 29th, 2011:


Please download/install this version from here, when prompted click the open or run button: http://www.skype.com/go/getskype-full-56

 

This new version is 5.6.0.105 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype


Release Notes: http://blogs.skype.com/garage/2011/09/skype_56_for_windows_with_improved_screen_sharing_release_note...


Note: There is also an update release for 5.5 if you want to use it instead 5.5.0.119 released as well, same date.

 

More here: http://blogs.skype.com/garage/2011/09/skype_55_for_windows_update_release_notes.html

TheUberOverLord
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Registered: 27-06-2011
Message 4 of 6 (894 Views)

Re: Instant Messaging - cannot send

I tried installing both of these. I'm having the same problem. I send an IM and it gets a little spinning circle next to it forever. It's been like this for weeks. And I've tried lots of the solutions that I've found here.
jerin
Casual Tourist
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Posts: 1
Registered: 01-10-2011
Message 5 of 6 (881 Views)

Re: Instant Messaging - cannot send


jerin wrote:
I tried installing both of these. I'm having the same problem. I send an IM and it gets a little spinning circle next to it forever. It's been like this for weeks. And I've tried lots of the solutions that I've found here.

For testing, can you disable your anti-virus software and stop/start Skype.  What happens?

 

Please re-enable that software after testing.

 

If that fails, please disable your firewall, for testing and stop/start Skype. What happens?

 

Please re-enable that software after testing.

TheUberOverLord
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Kudos: 574
Posts: 12505
Registered: 27-06-2011
Message 6 of 6 (879 Views)
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