Re: Installation Problems

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Installation Problems

Everytime I install i get an error called Bad Image.
"C:\Windows\system32\MSISIP.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."

It then suggests I download the a bigger version, I did and same error.
Any advice in laymen terms would be amazing. Thank you.
Posted from Nokia N810
wryjester
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Message 1 of 9 (1,387 Views)

Re: Installation Problems

[ Edited ]

Note: If any of these steps don't apply or fail, please keep going.

 

In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer ("What you use to view files with") do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. Using the Windows file Explorer enter:

%programfiles%

Right click on the Skype folder and choose delete.

6. Please install the normal version using the instructions below:

You can install the current normal release by doing this from the top of this page:

Get Skype -> Windows -> Choose the normal release.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, what operating system are you on and do you have all Windows updates and updates to any hardware devices by the manufacturers?

TheUberOverLord
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Message 2 of 9 (1,088 Views)

Re: Installation Problems

Nothing was found on the first search.
and no folder called skype was found.

Oh and sorry yea, I'm running VIsta 32 and should be updated.
Posted from Nokia N810
wryjester
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Message 3 of 9 (1,076 Views)

Re: Installation Problems

 
Posted from Nokia N810
wryjester
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Re: Installation Problems

For testing Only:

 

In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. You will need to copy/paste the link below into the browser window of your choice:

oldapps.com/skype.php?old_skype=82?download

This will install the older version of Skype.

How are things now?

TheUberOverLord
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Message 5 of 9 (1,055 Views)

Re: Installation Problems

Ok that gives me a new error.
"We are having problems connecting to the download server.
To download an alternative installer for Skype, click the "Download" button."

It links me to another download prompting the original error upon installation
Posted from Nokia N810
wryjester
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Message 6 of 9 (1,044 Views)

Re: Installation Problems

Please copy/paste the link below into the browser window of your choice and go to the second answer:

 

answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/error-errorhandleeof0x80070026-problems-with/9dbfe189-e3a8-4a5e-94a5-f08ba9670ee2

TheUberOverLord
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Message 7 of 9 (1,036 Views)

Re: Installation Problems

hi, sorry but it doesn't work.

could you help me please?

setare_23
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Message 8 of 9 (910 Views)

Re: Installation Problems


setare_23 wrote:

hi, sorry but it doesn't work.

could you help me please?



Please provide more details.

TheUberOverLord
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