Re: I keep getting Disk i/q error and i cannot log...

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I keep getting Disk i/q error and i cannot log in

I have had problems for a few days now. I have tried everything that you said on screen and i still canot log in.I have reinstalled Skype but once agin still the same error message. Please help as i cannot talk to my family and i rely on this because i live abroad.

Thanks Julie

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Re: I keep getting Disk i/q error and i cannot log in

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.


N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.


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