I cannot see video when skyping other people

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I cannot see video when skyping other people

Hi, I am running Skype 5.8.0.158 and as of a few nights ago, my Skype can no longer view the video of others, although they can see and hear me and I can hear them.  Please let me know what I can do to correct this problem.

reburkett
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Registered: 01-05-2012
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Re: I cannot see video when skyping other people

First thing I suggest is you update to v5.9.0.114.  You can use this link to download then run the full installer:  http://www.skype.com/go/getskype-full

 

If the problem persists with the newer version, try resetting your Skype configuration files with this procedure:

 

Quit Skype.  Hold the Windows key and type r.  In the box that comes up type %appdata% <enter>.  Scroll down to find the \Skype folder and rename it something like \Skype_old.  Restart Skype.

 

Note:  Renaming the Skype folder will move IM and call history to the renamed folder.  They can be recovered with a few extra steps.

 




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g4pilut
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Re: I cannot see video when skyping other people

Thanks man, it worked!

reburkett
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Re: I cannot see video when skyping other people

Glad to hear that, but in the hope of it possibly helping someone else reading this thread in the future...did updating to 5.9.0.114 solve the problem, or was the fix resetting your Skype configuration files?




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g4pilut
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