So I wanted to get the new update for skype 6.0. I still had 5.10 at the time so i went to update it. It said "The older version of Skype 5.10 cannot be removed. Contact your technical support group." And then i get a Skype information pop up that says "Installing Skype failed; code 1603 A fatal error occurred during installation." So I tryed support and got nothing useful so I figure I could just uninstall my current Skype and then re-install the up to date one. So then I go to Control Panel\Programs\Programs and Features and click Skype and proceed to try and uninstall it. And get a message saying, "The feature you are trying to use is on a network resource that is unavailable.
Click the OK to try again, or enter an alternate path to a folder containing the installation package 'Skype.msi' in the box below.
So then I didnt know what was going on since this has never happened to me before. Then I went on to try and delete all the skype folders manually. Once I that and deleted it all I downloaded the skype installer and ran it. Then I get "The older version of Skype 6.0 cannot be removed. Contact your technical support group." And the got the same "Installing Skype failed; code 1603 A fatal error occurred during installation." message. Now im Skype-less and pissed off at the fact that nothing is working........seriously is it that hard to delete something off my computer?!?! Anyway if anyone can help me fix this I would be so greatful. Thanks
Solved! Go to Solution.
Uninstall skype with Program_Install_and_Uninstall troubleshooter
Download and Run the Program_Install_and_Uninstall troubleshooter >> Click Accept
Detect problems and apply the fixes for me (Recommeneded)
Select Option Uninstalling
Select Skype >> Next
Click Yes, try Uninstall
You’ll see Fixed (Green Tick) >> Next
Yes the problem has been fixed >> Next
You are very welcome and thank you for your feedback.
Go to FileHippo.com,then download "Revo Uninstaller". Afterwards,look on the top bar for "Hunter Mode",click on that option to activate the "Crosshairs" icon. Open the Skype apllication,then drag the crosshairs onto it and click uninstall. It's that easy.
Bill Gates bought SKYPE and starting to mess with everything. The same old Bill... How are his programmers? You read, you discuss, you call tech centre and a good product is turned into garbage by MS. Other examples are Outlook, HotMail and now SKYPE. I was able to run the new version still around but every time to reboot my MacBookPro I go through the same agony... trail and error. No direction, guidance, service provided. Yap I am pissed off too! *LOL*