24-10-2013 15:17 - edited 24-10-2013 15:18
Hi everyone, I have been using Skype for years and I've been adding new people and sometimes even chat groups.
As the time passed I added more and more and now I'm really stuck. There used to be sometimes when I had to wait some minutes for Skype to open and now it doesn't even open anymore.
The reason is probably that I got tons of notifications, Skype uses all my cpu and won't open after I sign in. It is just a white plain window, sometimes I can see my nickname but that's it, Skype won't fully load.
I tried to reset the Skype and even reinstalling it. It won't work. It won't load even though there is nothing running in the background etc.
What should I do now?
Solved! Go to Solution.
Try to uninstall the currently installed version and install the older 22.214.171.124 version using this msi-installer:
After installing this version, make sure to disable the Automatic updates:
Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates
It worked! I got some questions though, should I always use this version? Why was the newest version such a pain for me? Can I update it now that I opened it, at last.
Much depends on your Internet connection and system configuration.
What is your connection speed?
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
You can also run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
Here is my speedtest result:
It's speed changes from time to time though.
My internet explorer version is 6.0.2900.5512.xpsp.080413-2111
Well, I don't use IE so I never updated it. So Skype doesn't use my default browser but only IE?
And I attached the dxdiag file.
You should absolutely update your Internet Explorer to the latest IE8 version for Windows XP.
Regardless which browser you are using, Skype makes use of Internet Explorer installed on your computer.
Your upload speed is low, but should be sufficient for audio and low resolution video calls.
The most critical is, however, the fact that your CPU is a single core unit. The latest Skype versions may not run or run very slowly on single core CPUs.
Yeah, I definitely agree about the last part. Having a single core in 2013 is seriously painful. I will update my IE then, I hope newer versions will work. Thank you kindly for your help!