I can't answer my calls

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I can't answer my calls

Hello,

I can't answer on calls. It just hangs up when I try to answer and it redirects the call back to who was calling me. I don't know if it is important but it usually happens in the evening hours. During the day everything works fine... How can I solve this?

Thanks!

 

k40p
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 07-12-2011
Message 1 of 3 (647 Views)

Re: I can't answer my calls

Are these Skype-to-Skype or telelphone (Online Number) calls?

 

Do you have the same problem if you make outgoing calls in the evening?

 

If Skype-to-Skype, video or audio only?

 

What version of Windows are you running?

 

What version of Skype?  Click on Help > About Skype for the version number.

 

What type of Internet connection to you have?  Cable/DSL/Etc?  And wired or wifi?




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
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Kudos: 938
Posts: 12934
Registered: 27-06-2011
Message 2 of 3 (517 Views)

Re: I can't answer my calls

In the meantime I saw a message saying 'problem with recording device' and that the microphone was not working so I bought a new headset. It's still not working, always saying 'problem with recording device'. I tried to set the audio in the control panel of my computer from relatek to USB but it just wont let me change that. I am using an external camera and head set and it worked just fine for a while. What could have happened? I don't knot much about my computer; it is two years old it has a Microsoft office 2003 I think. I have already tried to reinstall Skype and nothing changed. Today I successfully called my cell phone but just once.

k40p
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 07-12-2011
Message 3 of 3 (500 Views)
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