Help me! My webcam isn't working

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Help me! My webcam isn't working

My webcam is having problems with Skype.

Ive just been brought a new compaq laptop with a HD webcam and windows 8. The problem is when i go to use my webcam pon skype all i and the person on the other end of the call get is a green screen. Can anyone help?

 

RoxyBisket

RoxyBisket
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Message 1 of 11 (10,824 Views)

Re: Help me! My webcam isn't working

What is the version of Skype program you are on now?

Regards,
Tamim
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Tamim
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Message 2 of 11 (10,815 Views)

Re: Help me! My webcam isn't working

The version is 1.2.0.129

RoxyBisket
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Message 3 of 11 (10,806 Views)

Re: Help me! My webcam isn't working

Please update to Version 1.3.0.112

 

http://community.skype.com/t5/Windows-8/Video-problems/m-p/1322066/highlight/true#M4573

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 4 of 11 (10,807 Views)

Re: Help me! My webcam isn't working

Perfect, thanks for the update.

RoxyBisket
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Message 5 of 11 (10,798 Views)

Re: Help me! My webcam isn't working

You are very welcome.

Wishing you a Merry Christmas and a Happy New Year!

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 6 of 11 (10,796 Views)

Re: Help me! My webcam isn't working

I'm having trouble with my webcam and microphone. Skyped daughter in Washington, we could see and hear her but all she could see was the profile picture with no sound.

Skeeterlicious
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Message 7 of 11 (9,837 Views)

Re: Help me! My webcam isn't working

my webcam works every where except skypes and it will not turn on  but has a picture.

 

advisor4
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Message 8 of 11 (7,455 Views)

Re: Help me! My webcam isn't working

Do you have ArcSoft application installed?

ruwim
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Message 9 of 11 (7,442 Views)

Re: Help me! My webcam isn't working

my webcam has aproblem i the other person doesnot see me plz help
humukha
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Message 10 of 11 (6,668 Views)
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