Hi, as said in my post's topic my skype keep crashing I have uninstalled and reinstalled after restarting my computer and such this is the first time I have ever had any problems this is the thing that pops up if you have any clues let me thank you for your time.
Problem signature: Problem Event Name: APPCRASH Application Name: Skype.exe Application Version: 18.104.22.168 Application Timestamp: 4e96a02b Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.17651 Fault Module Timestamp: 4e211319 Exception Code: 0eedfade Exception Offset: 0000b9bc OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: cae9 Additional Information 2: cae9a046c78e126365608eedf36aac5c Additional Information 3: 86f6 Additional Information 4: 86f6c37b0a43e0602f713cc9bec72601
1. Ensure that "Show hidden files and folders" is switched on.
Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled
2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"
3. Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype"
4. Re-run Skype
Check if the issue persists
Regards, Tamim __________________________________________________________________________________________ Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
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