Hello, My Skype keeps crashing!

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Hello, My Skype keeps crashing!

Hi, as said in my post's topic my skype keep crashing I have uninstalled and reinstalled after restarting my computer and such this is the first time I have ever had any problems this is the thing that pops up if you have any clues let me thank you for your time.

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Skype.exe
  Application Version:    5.5.0.124
  Application Timestamp:    4e96a02b
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.17651
  Fault Module Timestamp:    4e211319
  Exception Code:    0eedfade
  Exception Offset:    0000b9bc
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    cae9
  Additional Information 2:    cae9a046c78e126365608eedf36aac5c
  Additional Information 3:    86f6
  Additional Information 4:    86f6c37b0a43e0602f713cc9bec72601

 

Sincerely, Colin

colinalexander
Novel Tourist
Kudos: 0
Posts: 1
Registered: 08-01-2012
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Re: Hello, My Skype keeps crashing!

Download and Reinstall the new Skype 5.7 beta version. See if it helps.

 

http://www.skype.com/go/getskype-beta-full/

 

If not resolve this issue, then

 

Please do a Skype reset:

 

1. Ensure that "Show hidden files and folders" is switched on.

Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled

 

2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

3. Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype"

 

4. Re-run Skype

 

Check if the issue persists

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

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Tamim
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Registered: 27-09-2011
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