Have to reinstall skype every time I shut off my c...

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Have to reinstall skype every time I shut off my computer

Alright, so I just upgraded skype on my laptop the other day. The old version was working just fine, but I upgraded because I had to. Now, ever since the upgrade, I have to reinstall skype every time I shut down my computer. If I don't reinstall the the little emblem at the bottom of the screen stays green and says that I am signed in but when I try to click on it to open the window it doesn't do anything. If I try to click on the desktop emblem to open up the window it has me sign in again, but since I am already "signed in" it won't let me actually sign in to see the window and make calls. I have been doing this for a week now and it is consistently messing up. Please let me know if there is anything I can do to just quickly sign into the skype that once worked perfectly.

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cortanddrew
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 23-07-2011
Message 1 of 9 (2,164 Views)

Re: Have to reinstall skype every time I shut off my computer

Please follow these Steps:

 

1. Only do Step 1 if you are on WIN7:

 

Stop Skype.

 

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

 

Try to launch Skype.

 

2. If Step 1 fails or you are NOT using WIN7 do:

 

Open an Internet Explorer browser, and go to msn.com, what happens?

 

If it fails, Please do the instructions below. Using your Windows Control Panel, please do:

 

Internet Options -> Advanced Tab Please click the "Reset" button.

 

Then, Go to the Connections Tab.

 

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

 

Close any open Internet Explorer browser windows, open a new IE browser window and try msn.com again. What happens? If it works, please stop/start Skype What happens?

 

3. If Step 2 does NOT solve the problem:

 

Please install the beta version using the instructions below:

 

You can install the Current beta release by doing this from the top of this page:

 

Get Skype -> Windows -> Choose the beta release, please do NOT remove what you already have installed, simply, install over.

 

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

 

Also, what operating system are you on?

 

What is the Make and Model of your computer?

 

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

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TheUberOverLord
Aviator
Kudos: 500
Posts: 12505
Registered: 27-06-2011
Message 2 of 9 (2,161 Views)

Re: Have to reinstall skype every time I shut off my computer

So, I reinstalled skype yesterday. Everything was working fine and then it froze on me. The icon on the bottom of the screen used to be able to open up the window to chat and call, now it seems it is only for looks because it doesn't do anything. I still have issues when the icon is green and won't open up the window so I try to open skype from the the desktop and it says that I am already logged in so it won't let me into my account. But I can't log out because the little green icon does nothing when I click on it. I once again had to reinstall skype to make it work. I finally paid for a subscription for this service and now it doesn't work. I am just a little upset.

 

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cortanddrew
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 23-07-2011
Message 3 of 9 (2,147 Views)

Re: Have to reinstall skype every time I shut off my computer

Now, everytime I reinstall skype it freezes when opening and then I have to reinstall again.

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cortanddrew
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 23-07-2011
Message 4 of 9 (2,144 Views)

Re: Have to reinstall skype every time I shut off my computer

Please follow these Steps:

 

1. Only do Step 1 if you are on WIN7:

 

Stop Skype.

 

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

 

Try to launch Skype.

 

2. If Step 1 fails or you are NOT using WIN7 do:

 

Open an Internet Explorer browser, and go to msn.com, what happens?

 

If it fails, Please do the instructions below. Using your Windows Control Panel, please do:

 

Internet Options -> Advanced Tab Please click the "Reset" button.

 

Then, Go to the Connections Tab.

 

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

 

Close any open Internet Explorer browser windows, open a new IE browser window and try msn.com again. What happens? If it works, please stop/start Skype What happens?

 

3. If Step 2 does NOT solve the problem:

 

Please install the beta version using the instructions below:

 

You can install the Current beta release by doing this from the top of this page:

 

Get Skype -> Windows -> Choose the beta release, please do NOT remove what you already have installed, simply, install over.

 

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

 

Also, what operating system are you on?

 

What is the Make and Model of your computer?

 

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

Please use plain text.
TheUberOverLord
Aviator
Kudos: 500
Posts: 12505
Registered: 27-06-2011
Message 5 of 9 (2,138 Views)

Re: Have to reinstall skype every time I shut off my computer

Hi I have a similar problem. I have a skype setup icon, and i have open it everytime i want to use skype. for some reason it doesn't save a regular skype icon.. when i type in searching for skype program on my computer it doesn't find it, just this Skype setup, which basically installs it again. previous version of skype worked fine, just the new version seems not to work for me. i use windows 7.

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madzialenka872
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 25-10-2012
Message 6 of 9 (1,580 Views)

Re: Have to reinstall skype every time I shut off my computer


madzialenka872 wrote:

Hi I have a similar problem. I have a skype setup icon, and i have open it everytime i want to use skype. for some reason it doesn't save a regular skype icon.. when i type in searching for skype program on my computer it doesn't find it, just this Skype setup, which basically installs it again. previous version of skype worked fine, just the new version seems not to work for me. i use windows 7.


Are you running the 32-bit or 64-bit version of Windows?
http://support.microsoft.com/kb/827218

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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Tamim
Super Aviator
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Posts: 32360
Registered: 27-09-2011
Message 7 of 9 (1,578 Views)

Re: Have to reinstall skype every time I shut off my computer

it's 64bit

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madzialenka872
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 25-10-2012
Message 8 of 9 (1,571 Views)

Re: Have to reinstall skype every time I shut off my computer

go to Skype folder inside program files (x86) and go to phone folder and then right click on Skype application and select send to Desktop (Create shortcut)


Re-run skype using this new shortcut.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Tamim
Super Aviator
Kudos: 6096
Posts: 32360
Registered: 27-09-2011
Message 9 of 9 (1,567 Views)
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