Forgot password

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Forgot password

I forgot my password and when I go to forgot password page to receive a new one I never receive the e-mail

hsorensen
Tourist
Kudos: 0
Posts: 1
Registered: 18-12-2011
Message 1 of 7 (8,000 Views)

Re: Forgot password

Same problem for me.  Tried 4-5 times and got alert that I tried too often.  No spam filters to eat the email.  I finally opened a new account.  Did you have any luck?  There seems to be NO way to contact skype.

univacrsp
Novel Tourist
Kudos: 0
Posts: 1
Registered: 30-04-2012
Message 2 of 7 (7,401 Views)

Re: Forgot password

Ugh, this is happening to me too. Does anyone know what to do?

nwoah
Novel Tourist
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Posts: 1
Registered: 22-05-2012
Message 3 of 7 (6,999 Views)

Re: Forgot password

you can try to contact customer service, here's how;

 

How to Contact Skype Customer Service

 




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Primemover
Power User
Kudos: 1662
Posts: 7306
Registered: 27-06-2011
Message 4 of 7 (6,996 Views)

Re: Forgot password

I just had this problem too. It's a ridiculous Catch-22 because there are no ways to contact customer service when you don't know your username and password, even if it's to ask for help getting a new password!

 

I finally did get around it by acting like I forgot my original e-mail address. When you ask for help with that the page will ask for some billing verification information, but assuming you know that, it will allow you to reset your password and "reset" your e-mail address.

 

Hope this helps someone else with this incredibly frustrating problem!

markat7088
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 24-10-2012
Message 5 of 7 (4,064 Views)

Re: Forgot password

This only works if you know your password!
markat7088
Novel Adventurer
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Posts: 2
Registered: 24-10-2012
Message 6 of 7 (4,062 Views)
NormanM
Staff Moderator
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Registered: 24-06-2011
Message 7 of 7 (3,599 Views)
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