Forgot Password and email not going through to ema...

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Forgot Password and email not going through to email address

[ Edited ]

Hi,

 

My girlfriend has forgotten her password and has tried getting the temporary password to the email address she used, however, this email is not coming through ? I tried the same task with my skype username and it worked. I then sent a test email to her email, and it was received. So it is not a problem with the email address.

 

She has tried this 3 times and now she can not request for another for another 24 Hours ?

 

Please can you help ?

 

Thank you.

CheyneL
Novel Tourist
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Registered: 04-09-2012
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