18-12-2011 06:04 - edited 18-12-2011 06:18
i had the same problem as most ppl where Skype would crash after i call. was directed to download new Beta. didnt solve problem.
now when i call, instead of it being "APPcrash"
its now "BEX".....
what is that and how can i fix?
please help. ty
27-12-2011 18:49 - edited 27-12-2011 19:10
Often BEX errors are caused by Toolbars such as Google, TrendMicro and others. Are you using any 3rd party toolbars in IE?
What antivirus/antispyware/security product do you have on machine? Include any you have EVER had on this machine including those you uninstalled (they leave remnants behind which causes issues).
IE - Tools - Internet Options - Advanced Tab - click Restore Advanced Settings and then click RESET - APPLY / OK
IE - Tools - Internet Options - Security Tab - click Reset all zones - APPLY / OK Close and restart IE and/or IE with no addons
Start - All Programs - Accessores - System Tools - IE with no Addons - does this work better?
IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs it and it causes issues - you ever update Java go back in and disable it again.) Look for other possible problems.
Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right. Permitted are usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here.
Could be a BHO - SpyBHOremover - Free - standalone program, needs no install, download, UnZip and run. Also not all BHO's are bad, some run toolbars and features you have added. http://securityxploded.com/bhoremover.php
Also get Malwarebytes - free - use as scanner only. If you ever suspect malware UPDATE it and then run it as a scanner.
You may submit your bug report to Jira:
With this problem try to perform a full uninstallation with all data cleaning. (Uninstall Skype from "Control panel" and delete Skype data folder in your user account folders like c:\Users\YourUsername\AppData\Roaming\Skype\) Make a clean Skype installation. Maybe deleting of config.xml and shared.xml helps to fix it too.