16-11-2012 21:56 - edited 16-11-2012 21:57
I run Windows XP Professional 32 bit, and when i click on the Skype shortcut it says Preparing to install, then Please wait while Windows configures Skype, and then Gathering required information. Next it says Fatal Error during installation. I have tried to go to my Skype folder and then Phone and start skype.exe, but the phone folder is empty. Please Help.
Open Windows Event Viewer. Look for the recent error messages with timestamp corresponding to Skype crash. More information may be available on this Fatal Error message.
Also, what Antivirus or other security applications are installed on your computer?
Try to start your Windows, in "Safe mode with networking".
- Repeatedly press F8 during boot.
Download, unzip and run SafeMSI
then, Install Skype with this link:
you can also try removing McAfee
17-11-2012 16:20 - edited 17-11-2012 16:21
Have you already tried my first post? Alternatively, try Portable Skype.
when i press f8 while booting nothing comes up, and i tried f12 which brings me to the boot menu, but there is no safe mode with networking option or safe mode option.