Empty sign in form when starting Skype

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Empty sign in form when starting Skype

[ Edited ]

whenver I try and start skype this is what happens, just a blank screen so i cant login. ive uninstalled/installed it many times but it still does this. how can i fix this?skype.png

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g4pilut
Community Ambassador

images.message_type_solution.altAccepted Solution

Ok.  Follow these steps created by fellow user ruwim to correct your problem:

 

 

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If what you are seeing is:

 

C:\Windows\System32>

 

then in the Command Prompt type: cd..  (2 dots are important) and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows>

 

Next type cd syswow64 and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

View solution in original post
danielclamp
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-03-2012
Message 1 of 17 (1,434 Views)

Re: someone help me please!

What version of Windows are you running, including 32 bit or 64 bit?

 

Click on Start  and type winver.exe in the the search/run box for the version number.

 

Go to Control Panel > System for 32 vs. 64 bit.

 

What version of Internet Explorer are you running?  Click on Internet Options about IE for the version number.  Note:  This is necessary even if you don't use IE as your primary browser.




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 2 of 17 (1,405 Views)

Re: someone help me please!

win7, 64 bit, IE9

danielclamp
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-03-2012
Message 3 of 17 (1,396 Views)

Re: someone help me please!

Ok.  Follow these steps created by fellow user ruwim to correct your problem:

 

 

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If what you are seeing is:

 

C:\Windows\System32>

 

then in the Command Prompt type: cd..  (2 dots are important) and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows>

 

Next type cd syswow64 and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 4 of 17 (1,379 Views)

Re: someone help me please!

it worked. woohoo, thank you for helping whoever you are:bigsmile:

danielclamp
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-03-2012
Message 5 of 17 (1,367 Views)

Re: someone help me please!

I'm just another Skype user who's happy to have been able to help.  :(y):




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 6 of 17 (1,364 Views)

Re: someone help me please!

I love you right now.

danielclamp
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-03-2012
Message 7 of 17 (1,355 Views)

Re: someone help me please!

I cant sign in

larrylarrydavis
Novel Tourist
Kudos: 0
Posts: 1
Registered: 30-03-2012
Message 8 of 17 (1,276 Views)

Re: someone help me please!


larrylarrydavis wrote:

I cant sign in


I give up....why not?




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 9 of 17 (1,158 Views)
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 10 of 17 (1,149 Views)
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