When I use Skype a notice comes on Dx error Ox8876017C. This freezes the sccreen totoally and I have to switch off the computer. It is only on my desktop not on my laptop. I have tried to reload Skpe but it is still happening. Help please
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostic program. Run this diagnostics and save the results to a file. Open this file in any text editor. You will find there all the necessary information about the version of DirectX installed (should be at least 9.0c), your graphic card and driver. Look also for any possible error messages.