Download error for installing Skype

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
This topic has been archived.
To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Reply
Accepted Solution

Download error for installing Skype

Hi,

When I download the skypesetup.exe from site and go through the steps to install it, I receive the error "We are having problems connecting to the download server" and it suggests to download an alternative installer and then again the same error.

Please help me.

Thanks in advance.

 

This widget could not be displayed.
g4pilut
Community Ambassador

images.message_type_solution.altAccepted Solution

Are you getting that error message after you've downloaded and run the file, or just trying to download it?

 

If the error is just downloading it, if you're using another browser try using Internet Explorer.  And before you do, in IE go to Tools > Internet options > General > Browsing history and click Delete to clear IE's cache.

 

If the error is when you run the installer, try this link one instead: 

 

http://download.skype.com/msi/SkypeSetup_5.6.0.110.msi

 

 

View solution in original post
ipmpls
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-11-2011
Message 1 of 12 (11,594 Views)

Re: Download error for installing Skype

Try this link to download the full installer for v5.6.0.110 to your hard drive:

 

http://www.skype.com/go/getskype-full-56

 

Run the file from that link once the download is complete.

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 2 of 12 (11,463 Views)

Re: Download error for installing Skype

Thanks for your response but it generates exactly the same mentioned error!

 I attached the picture of the step of install that generates the error, please have a look on it.

 

ipmpls
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-11-2011
Message 3 of 12 (11,444 Views)

Re: Download error for installing Skype

Are you getting that error message after you've downloaded and run the file, or just trying to download it?

 

If the error is just downloading it, if you're using another browser try using Internet Explorer.  And before you do, in IE go to Tools > Internet options > General > Browsing history and click Delete to clear IE's cache.

 

If the error is when you run the installer, try this link one instead: 

 

http://download.skype.com/msi/SkypeSetup_5.6.0.110.msi

 

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 4 of 12 (11,429 Views)

Re: Download error for installing Skype

Thanks a lot. The second link (.msi) installed it.

ipmpls
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 24-11-2011
Message 5 of 12 (11,406 Views)

Re: Download error for installing Skype

:(y):




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 6 of 12 (11,402 Views)

Re: Download error for installing Skype

really thank you.
rruhsuzz
Novel Tourist
Kudos: 0
Posts: 1
Registered: 28-06-2012
Message 7 of 12 (9,441 Views)

Re: Download error for installing Skype

Same problem  with error what now???


ipmpls wrote:

Hi,

When I download the skypesetup.exe from site and go through the steps to install it, I receive the error "We are having problems connecting to the download server" and it suggests to download an alternative installer and then again the same error.

Please help me.

Thanks in advance.

 


 

NinaZvonimir
Novel Tourist
Kudos: 0
Posts: 1
Registered: 20-01-2013
Message 8 of 12 (7,604 Views)

Re: Download error for installing Skype

Try this link which is for the version current as of today:

 

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 9 of 12 (7,601 Views)

Re: Download error for installing Skype

[ Edited ]

I have the same problem as 'ipmpls' and 'NinaZvonimir' and I tried using the

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi link. The program opened but so far along it it comes up with the error message 'An error occurred while attempting to create the directory: C:/PrgramData\Skype\Appa' and I can choose to retry or cancel. The same message keeps appearing when I click Retry, can anyone help me?

Mvir
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 06-03-2013
Message 10 of 12 (6,849 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling