I have been calling my family abroad for years through Skype (PC, iPhone, Skype-To-Go) as of the last 10 days my mother's phone number does not work and the response is that the 'destination is temporarily blocked'. I can call all the other numbers, just hers is blocked.
What is the problem and how can it be resolved?
I have the same problem-the number that I'm usually calling has been blocked from Skype for some unknown reason, and I get "This number is temporarily blocked by Skype".
I hope, there is some misunderstanding, since I'm calling this phone legally and I'm using my prepaid account for this reason. In such case, if there is some technical issue, please be kind to solve it and unblock this number, as is it is important for me.
Thank you in advance,
Email Skype pstn support at email@example.com with specific details. Hopefully they will be able to clear up your problem.
The same situation here.
I have been calling my mom's land phone in Bulgaria for more than 1 year almost every day till August,when the number became 'TEMPORALY BLOCKED" TILL NOW,10.15.
The sam B. explination from Skye about the numbr investigated because of***
Due to an increased number of fraudulent calls to that number, we have blocked it while we investigate. The number will remain blocked until further notice.***
What do i do now? Should I look for oneother provider or there is a way to fix it?
I have the same problem: Have been using unlimited landline calls to Bulgaria for about an year to call my parents, and for the last week I got the same message (Destination is Temporarily Blocked) when I try to call them.
I contacted the Customer Service and they replied that "Our system has detected a lot of fraudulent calls made to this number".
I am sure there have not been such calls to my parents. I had few further roundtrips of emails with Skype but they never gave a reason, just repeating the same sentence over an over again.
This is very frustrating as the only reason I've got this subscription is to call my parents and if their number is blocked, then there is no use for it.
Reading on the net for similar problems, it really looks that Skype is trying to stop people using their favorite destinations if the calls are not sporadic, but frequent.
Strangely enough, the subscription I am on at the moment is no longer available on the Skype website, which makes the whole thing very suspicious.
Probably a legal action is in order to resolve the issue as I can not get my problem escalated.
Had purchased skype subscription for japan.. but now skype rendered my only number blocked (destinatition number is temporarily blocked) making all my money paid to them down the drain.
This is just plan cheating... at least return my money skype guys. After years of being with you should i expect this?
How should i get help now? Can someone help?
your first step will be to contact the customer service. Simply request money back. It might turn out that need much insistency and patience, but it might also work quickly and easily.
Do not waist your time - change provider. Skype will block your favorite destination if you are using it too often and they loose money on it. That is the case specifically in Bulgaria because fixed line prices are still relatively expensive. Skype support are useless just saying that they are investigating ... 1 year later they are still "investigating" one number that was blocked ....and in meanwhile also blocked 2 more of my favorite numbers.
I do not use any subscription, just prepaid calls. And got the same false explantion on fraudulent calls trying to call a number in Bulgary that is "temporarily blocked". I doubt anybody would pay his money to make "fraudulent calls". It is a shame they give such blunt lies!