Crashing on call

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Crashing on call

My skype has just started to crash with I am taking calls, or I try to place one. I have reinstalled, and checked Compatibility settings to no solution. When I looked in Event viewer, I did find a couple of errors that are the same which relate to Skype:

 

Faulting application name: Skype.exe, version: 5.3.0.120, time stamp: 0x4df89ed9

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651,time stamp: 0x4e211319

Exception code: 0x0eedfadeFault offset: 0x0000b9bcFaulting process id: 0x1e8

Faulting application start time: 0x01cc7c4984af5065

Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

Report Id: d99fea94-e83c-11e0-ad0c-1078d27991c5

 

I cannot update my skype either, since when I try, it just exits without updating. These problems have just started in the last hour of me using skype (I was on a VC and playing Crysis 2 at the time it first crashed)

 

 

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303i
Novel Adventurer

images.message_type_solution.altAccepted Solution

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nvm, Skype's updater finally worked, and it patched to 5.5, thanks for your time.

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303i
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Posts: 4
Registered: 26-09-2011
Message 1 of 6 (503 Views)

Re: Crashing on call

[ Edited ]

303i wrote:

My skype has just started to crash with I am taking calls, or I try to place one. I have reinstalled, and checked Compatibility settings to no solution. When I looked in Event viewer, I did find a couple of errors that are the same which relate to Skype:

 

Faulting application name: Skype.exe, version: 5.3.0.120, time stamp: 0x4df89ed9

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651,time stamp: 0x4e211319

Exception code: 0x0eedfadeFault offset: 0x0000b9bcFaulting process id: 0x1e8

Faulting application start time: 0x01cc7c4984af5065

Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe

Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

Report Id: d99fea94-e83c-11e0-ad0c-1078d27991c5

 

I cannot update my skype either, since when I try, it just exits without updating. These problems have just started in the last hour of me using skype (I was on a VC and playing Crysis 2 at the time it first crashed)

 

 


Please try downloading/installing from here and choose the run or open option when prompted: http://download.skype.com/SkypeSetup.exe

 

If this fails, please delete your IE ("Internet Explorer") browser cache, cookies and temp files and try again using a IE browser window, even if IE is not your default browser.

TheUberOverLord
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Registered: 27-06-2011
Message 2 of 6 (502 Views)

Re: Crashing on call

As in update, I mean via skype's built-in check for updates, and I have already downloaded skype, uninstalled, and installed

303i
Novel Adventurer
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Posts: 4
Registered: 26-09-2011
Message 3 of 6 (498 Views)

Re: Crashing on call


303i wrote:

As in update, I mean via skype's built-in check for updates, and I have already downloaded skype, uninstalled, and installed



So you are on the latest version 5.5.0.117?

TheUberOverLord
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Posts: 12505
Registered: 27-06-2011
Message 4 of 6 (491 Views)

Re: Crashing on call

nvm, Skype's updater finally worked, and it patched to 5.5, thanks for your time.

303i
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 26-09-2011
Message 5 of 6 (486 Views)

Re: Crashing on call


303i wrote:

nvm, Skype's updater finally worked, and it patched to 5.5, thanks for your time.



You are very welcome, glad to help.

TheUberOverLord
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Kudos: 585
Posts: 12505
Registered: 27-06-2011
Message 6 of 6 (483 Views)
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