I've used skype before and i never used to have problems with the snapshots but ever since my computer got wiped and i had to re install everything, i can't take snapshots durring a video call. I have a windows XP, i've updated the adobe flash player and still nothing.
I just click the button and nothing happens, the video doesn't slow down or anything. I go and check the file it's supposed to be in and still nothing. I don't know what it's doing.
05-07-2011 03:26 - edited 05-07-2011 03:27
If the driver is old or a generic driver for the CAM, then snapshots will not work in some cases. So best to check.
I used this cam last time though and had no problems with it. It's only when the computer got wiped that it stopped working. I can take snapshots and video clips normally though if i use the program that comes with the camera, it's just when i use skype the snapshots won't save anywhere, they won't even show up after i click the button.
Do i have to go check the requirements for skype then?
No trouble taking snapshots on any of my Windows machines. On Mac book pro I recall that I used to be able to take snapshots (?). Now on latest Skype software for Mac cannot even find 'Snapshots mentioned on any of the drop down tabs. Has this function been discontinued for Mac? Thanks for any help.
09-08-2011 05:04 - edited 09-08-2011 05:05
Do you have all Windows updates and updates to any hardware devices by the manufacturers? New systems usually are many months behind on both.
Some fixes have been made for some snapshot issues as well in this new version.
Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.
A new version has just been released August 02, 2011:
Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.
This new version is 18.104.22.168 to check what version you have, using the main Skype client window please do:
Help -> About Skype