Cannot log in

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Cannot log in

I cannot log in skype on my computer, but I can on my phone.  When I bought my phone, I installed the skype app.  At first i couldn't log in with my existing loggin info, so I set up another account.  Could this have anything to do with not being able to log in on my computer? 

traemoore0416
Novel Adventurer
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Posts: 4
Registered: 10-07-2012
Message 1 of 6 (204 Views)

Re: Cannot log in

What happen when you are trying to login into Skype?
What anti-virus application or security suite is installed?
What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 7012
Posts: 32360
Registered: 27-09-2011
Message 2 of 6 (197 Views)

Re: Cannot log in

I have McAfee security and Verizon Internet Security Suite.  None of this is new.  Nothing has change.  The last time I used skype on the computer was about 6 or more weeks ago.  Now I can't log in.  I just get the msg skype cannot log in after a few minutes spinning around.

 

traemoore0416
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 10-07-2012
Message 3 of 6 (190 Views)

Re: Cannot log in

Uninstall One of them first.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 7012
Posts: 32360
Registered: 27-09-2011
Message 4 of 6 (188 Views)

Re: Cannot log in

I cannot sign in to skype.  After going to the sign in page and entering my information it takes a long time with the circle continually moving.  Eventually a message comes up saying skype cant connect.  I have reset my password and have uninstalled and downloaded skype again and restarted my computer, but I still cant connect to skype.  I would appreciate your feedback regarding this problem.

yengari
Casual Tourist
Kudos: 0
Posts: 1
Registered: 11-10-2012
Message 5 of 6 (179 Views)

Re: Cannot log in


yengari wrote:

I cannot sign in to skype.  After going to the sign in page and entering my information it takes a long time with the circle continually moving.  Eventually a message comes up saying skype cant connect.  I have reset my password and have uninstalled and downloaded skype again and restarted my computer, but I still cant connect to skype.  I would appreciate your feedback regarding this problem.


you didn't post which antivirus is installed

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 7012
Posts: 32360
Registered: 27-09-2011
Message 6 of 6 (176 Views)
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