Cannot Uninstall Skype!

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Cannot Uninstall Skype!

[ Edited ]

I try to uninstall skype and install again! But every time i tried to uninstall. This windows pop up. Does anybody know how to solve that problem?windows.png

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Tamim
Super Aviator

images.message_type_solution.altAccepted Solution


IWan00b wrote:

When i open it came out this. Windows


Try Below:


Here is a Mr. Fixit

 

Diagnose and fix program installing and uninstalling problems automatically

 

Click Run Now >> Click Accept >> Detect problems and let me select the fixes to apply >> Select Uninstall >> Not Listed >> Next >> Paste "{AA59DDE4-B672-4621-A016-4C248204957A}" (Without the quotes) >> Next >> Yes, try Uninstall >> Next >> Fixed >> Next >> You’ll see Fixed (Green Tick) >> Next >> Yes the problem has been fixed >> Next >> Click Close.

 

Now try to install again from the link below:

 

http://download.skype.com/msi/SkypeSetup_5.7.0.137.msi

 

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IWan00b
Novel Adventurer
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Registered: 19-01-2012
Message 1 of 6 (8,898 Views)

Re: Cannot Uninstall Skype!

Start Windows File Explorer (Windows Key + E) and navigate to this folder:

 

C:\ProgramData\Skype\{AA59DDE4-B672-4621-A016-4C248204957A}

 

Open this folder. What do you see there? Might be something like Skype.msi or SkypeSetup_5.5.X.X., where X stays for some numbers.

ruwim
Community Ambassador
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Kudos: 6974
Posts: 44333
Registered: 27-06-2011
Message 2 of 6 (8,737 Views)

Re: Cannot Uninstall Skype!

When i open it came out this. Windows

IWan00b
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 19-01-2012
Message 3 of 6 (8,733 Views)

Re: Cannot Uninstall Skype!


IWan00b wrote:

When i open it came out this. Windows


Try Below:


Here is a Mr. Fixit

 

Diagnose and fix program installing and uninstalling problems automatically

 

Click Run Now >> Click Accept >> Detect problems and let me select the fixes to apply >> Select Uninstall >> Not Listed >> Next >> Paste "{AA59DDE4-B672-4621-A016-4C248204957A}" (Without the quotes) >> Next >> Yes, try Uninstall >> Next >> Fixed >> Next >> You’ll see Fixed (Green Tick) >> Next >> Yes the problem has been fixed >> Next >> Click Close.

 

Now try to install again from the link below:

 

http://download.skype.com/msi/SkypeSetup_5.7.0.137.msi

 

Regards,
Tamim
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Tamim
Super Aviator
Kudos: 6477
Posts: 32360
Registered: 27-09-2011
Message 4 of 6 (8,721 Views)

Re: Cannot Uninstall Skype!

I had the same problem, tried the Microsoft Fixit but this did not work - it also said it was unable to uninstall the old Skype (V 5.5) but in the process it did stop Skype from functioning at all (I could no longer open Skype, although it still appeared on my list of installed programmes in Control Panel...and I still could not update to the new Skype).  I had to do a system restore to get Skype 5.5 back again and am still absolutely stuck as far as updating to 5.8 goes.  I am using Win XP, so wonder if this is an attempt by Microsoft to force XP users to migrate to Win7...

 

Any other suggestions as to how I can remove Skype 5.5 from my system would be appreciated!

 

Thanks

Peter

 

pete_hawkes
Casual Adventurer
Kudos: 0
Posts: 9
Registered: 19-03-2012
Message 5 of 6 (8,425 Views)

Re: Cannot Uninstall Skype!

Download Revo Uninstaller from FileHippo.com. Go to "Hunter Mode",click on it.  Open Skype,drag the "crosshairs" onto the open Skype application,and follow the uninstall prompts. It's that easy.

spock417
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 07-01-2012
Message 6 of 6 (6,059 Views)
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