Had skype 4? pre installed on new pc.
Skype said new version available.
Tried install - said file not found.
Deleted old Skype (mistake) - downloaded new version - still says file not found on install.
Please do all 3 steps.
Please follow these Steps:
1. Only do Step 1 if you are on WIN7:
Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.
Try to launch Skype.
2. If Step 1 fails or you are NOT using WIN7 do:
Open an Internet Explorer browser, and go to msn.com, what happens?
If it fails, Please do the instructions below. Using your Windows Control Panel, please do:
Internet Options -> Advanced Tab Please click the "Reset" button.
Then, Go to the Connections Tab.
Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.
Close any open Internet Explorer browser windows, open a new IE browser window and try msn.com again. What happens? If it works, please stop/start Skype What happens?
3. If Step 2 fails do:
Please install the beta version using the instructions below:
You can install the Current beta release by doing this from the top of this page:
Get Skype -> Windows -> Choose the beta release, please do NOT remove what you already have installed, simply, install over.
These instructions have worked for many and is the quickest thing to try to resolve issues such as this.
Also, what operating system are you on?
What is the Make and Model of your computer?
Do you have all Windows updates and updates to any hardware devices by the manufacturers?
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