Can't see webcam on the other end

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Can't see webcam on the other end

[ Edited ]

I try to talk to my Father-in-law in Ghana. He can hear and see his Grandchildren but we cannot hear or see him. Please, help or advise him. Thanks!

Azhanteewaa
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Message 1 of 7 (3,186 Views)

Re: Can't see webcam on the other end

You and your father-in-law should each click on Help > About Skype.  If you're not both running version 5.8.0.156, the latest version as of today, update via this link:

 

http://www.skype.com/go/getskype-full

 

For further troubleshooting:

 

What type webcam does your father-in-law have?

 

Does he have the same problem with all contacts or only with you?

 

Do you have the same problem with other contacts or only with him?




Please note: I do not respond to requests for help via Private Message.
g4pilut
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Message 2 of 7 (3,177 Views)

Re: Can't see webcam on the other end

i also have same issue i have internet cafe and have 11 computer my some user when open video chat its work but some sime same issue they see only 3 bars on friend cam  ....i had 6.10 then i update to 6.11  same issue then i install 6.1 but not solved i have s3  unchrome video card i have update all driver but still have problem on my main computer when i talk to my father or other 2 friends the same isue 3 bars but i talk to some one other friend its fine but mostly 3 bars plssssssssssssssssssssss solve my problem skype destroying  my buisness

afzaalhussain
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Message 3 of 7 (1,470 Views)

Re: Can't see webcam on the other end

Make sure both you and your contacts are using the latest Skype version. If you don't see their video then it's more likely that the problem is at their end with recording and sending the video.

 

Do you know which Skype version your contacts are on?


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Claudius
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Message 4 of 7 (1,464 Views)

Re: Can't see webcam on the other end

dear i have 11 computer and my coustemer donot understand version  some client speak well but some see same bar now i have 6.1  with msi first i have installed 6.11--5.5..5.0  but video not work same bar on some friend cams

afzaalhussain
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Message 5 of 7 (1,460 Views)

Re: Can't see webcam on the other end

see the picture and i also choose methos changing name old_skype but no result then i remove

afzaalhussain
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Message 6 of 7 (1,455 Views)

Re: Can't see webcam on the other end

pls help me i have 6.13 my father also have 6.13 why i cannot see well image see images i have problem with other friend also same problem but on some one friend work fine thnx

afzaalhussain
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Message 7 of 7 (1,421 Views)
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