Can't receive incoming video

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Can't receive incoming video

I have had no problems with Skype until I updated a month ago to the latest version.

Now I can't receive video. I can send video so webcam isn't the problem.

I am on Windows XP. I have reinstalled skype twice. I have reinstalled DirectX 3 times....and control panel confirms it is operating.

My video usb is working and I can view myself via the control panel...just not on skype.

Any suggestions???

LH
Novel Tourist
Kudos: 0
Posts: 1
Registered: 04-08-2011
Message 1 of 5 (5,262 Views)

Re: Can't receive incoming video

Have you tried video calling a few different people and does this always happen? Don't rule out your friend could have a dodgy webcam? Of course, if it is happening with all your friends then it would point back to your computer.

paul_bradders
Former Staff
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Registered: 28-06-2011
Message 2 of 5 (4,963 Views)

Re: Can't receive incoming video

It is so great that Skype is caring for us - users - the ones they are getting money from - so very much that they are keen on answering our problems and trying to solve them.



NOT



I have tried to search several forums on this issue but never found a reply - not to mention a solution - from Skype. It turns out that everything looks quite OK, but the contact on the other side of the call can not see my camera picture - which I can. Then when I go to the bandwidth settings I see it says: "Not sending video". I think it should be working by switching it on - but there is no such possibility (!!!). Yes, the camera is working OK (I can see my pictures moving while the conversation). I have also tried to make videocalls with both a new and an old Skype account - same result. No, there is no problem on the receivers side, makes and receives video calls quite often - works with other people. Yes, most recent version of Skype, most recent version of drivers, directX, system, everything. New camera - works in other applications, in Skype setup, etc.



Sorry for fuming to myself and you - the readers of this post - but since there is no answer from Skype I have to voice my problems somehow.

Ember
Reliable Adventurer
Kudos: 5
Posts: 34
Registered: 23-08-2011
Message 3 of 5 (4,923 Views)

Re: Can't receive incoming video

I am having exactly the same problem on a Mac (Lion) not receiving video from caller, where they can see me. Nothing wrong with the vidoe camera and input to skype at their end

sandersderekj
Novel Tourist
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Registered: 16-01-2012
Message 4 of 5 (4,799 Views)

Re: Can't receive incoming video


sandersderekj wrote:

I am having exactly the same problem on a Mac (Lion) not receiving video from caller, where they can see me. Nothing wrong with the vidoe camera and input to skype at their end


I'd suggest that you'd have a better chance of getting a helpful answer if you look in the Mac forum:  http://community.skype.com/t5/Video-on-Mac/bd-p/Video_Mac

 

If you don't find an exact, post a new thread/subject there with details of your issue.

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
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