Windows XP SP3
Skype Desktop Client 220.127.116.11
Problem: l can successfully log into Skype with an old (~1 year) Skype name, but if I try to switch over to sign in with a new (as of 2 hours ago) Microsoft Account, I get this error:
Sorry, something went wrong. Please try again.
What I have done/tried:
Does anyone have any ideas? I assume the system is up in general and I can reach it across the internet, or my old name would not work. Is this a problem of an account that's too new?
Why not just use my Skype name? Well, I'll be interviewing some candidates for a position on my team later this afternoon, and don't want my normal username getting out to a lot of people.
Solved! Go to Solution.
One extra piece of info: if I enter an incorrect password, I immediate get
That password is incorrect. Be sure you're using the password for your Microsoft account.
If I enter a bogus MS Account name, I get "account doesn't exist".
If I enter my correct MS Account detail, I get the blue Skype login screen with the spinning "wait" logo before being bumped back to the login page with the original message from my first post.
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.
Are you using any VPN/proxy software or DNS filtering?
Try to reset all Internet Explorer settings to default:
That could be it. I didn't mention it earlier as I assumed all traffic would follow the network settings in Skype, and my Skype logins worked fine.
I have my Skype client set to use an SSH tunnel (SOCKS proxy to localhost), but IE is configured with my normal corporate proxy settings. Is the Skype client using the IE library to make a different connection out to verify the Live/MS Account credentials?
completely new here --and I am sorry to say that my first experience with this skeype system (the coomunity forum) is very bad!! How on Earth one manage to make a new topic?
Anyway...I have a serious problem (serious to me) -- I just discovered that my private account (going for several years) has vanished!! It is gone!! I even had about $10.00 dollars credit there and it is gone!!
How on earth this happened?
And why Skype does not have a TRUE customer service in place?