After update to 5.8 skype still doesn't work

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After update to 5.8 skype still doesn't work

Skype has updated from an older version to the newest version and now no longer lets me connect, its not the internet, its not my firewall, its not my windows none of these factors have changed its just skype I pay for two separate subscriptions and use it as a work phone so im really stuck.

nathstradamus
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Message 1 of 9 (2,259 Views)

Re: After update to 5.8 skype still doesn't work

What are the symptoms when you start Skype and try to sign in?

 

What version of Windows are you running?




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g4pilut
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Message 2 of 9 (2,122 Views)

Re: After update to 5.8 skype still doesn't work

i have the same problem.
as soon as i sign in it goes not responding. have tryed to reinstall it a few times cheacked the firewall and nothing seems to work
benninn
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Re: After update to 5.8 skype still doesn't work

I have the same problem. I've tried 5.5 and 5.8. I have also tried deleting the shared.xml file. Skype starts but when i go to sign in it crashes.

 

Previously on 5.5 (just today before i updated skype) an error msg (about a skype add-on) was also coming up every time I ran firefox but i fixed that by updating java.

 

Skype was working fine for me this morning.

hugm
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Re: After update to 5.8 skype still doesn't work

my skype suddenly started givin me problms...wen i tried to login it led me to some index page on chrome....den i uninstalled it n reinstalled it (5.8 version) n nw it doesn't evn show a login...jus a blue skype window!!! im missing skype..:sad: 

tessy
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Re: After update to 5.8 skype still doesn't work


tessy wrote:

my skype suddenly started givin me problms...wen i tried to login it led me to some index page on chrome....den i uninstalled it n reinstalled it (5.8 version) n nw it doesn't evn show a login...jus a blue skype window!!! im missing skype..:sad: 


You have problems with your Internet Explorer and JavaScript. Regardless which browser you are using, Skype (since version 5.5) is using Internet Explorer and JavaScript to create and manage the login screen.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
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Message 6 of 9 (2,073 Views)

Re: After update to 5.8 skype still doesn't work

imsuckk
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Message 7 of 9 (2,004 Views)

Same Issue

I have the same issue. I didn't even opt to update my Skype considering it was working fine. Now I am unable to connect to video calls. I thought that maybe I was the only one having this issue, but it looks like a lot of users are too. I'm replying so that Skype may see that this is a large-scale issue that needs to be investigated.

kristennoel20
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Message 8 of 9 (1,541 Views)

Re: Same Issue

kristennoel20,

 

You can uninstall current version of Skype from the control Panel and you can install older Skype 5.10.0.116

 

oldversion.com/windows/skype-5-10-0-116

Regards,
Tamim
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Tamim
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