Windows Phone 8 App Speakerphone Problom

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Windows Phone 8 App Speakerphone Problom

I have a Samsung Ativ S Windows Phone 8 and am using the Skype app, however whenever I am in the call and I choose Speakerphone, when I change it back to the headset there is no sound. You can switch it back to speakerphone and it will work again, but still no headset sound. The problem will remain until you restart the phone/app. Anyone know of a way to get around this? Let me know if anyone else is having the same problem!

BrentHazelton
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Registered: 08-03-2013
Message 1 of 4 (355 Views)

Re: Windows Phone 8 App Speakerphone Problom

Hi,

thank you for reporting the issue, for us to be able to further look into this could you please send us the OS and firmware version numbers?
Kadri
Staff Moderator
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Registered: 28-06-2011
Message 2 of 4 (313 Views)

Re: Windows Phone 8 App Speakerphone Problem

Not a problem! The OS version is 8.0.10211.204 and the firmware version is 2212.12.11.5. Thank-you for the response and I hope a fix is soon!
BrentHazelton
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 08-03-2013
Message 3 of 4 (309 Views)

Re: Windows Phone 8 App Speakerphone Problem

Thank you for your quick reply, have forwarded the information for further investigation.
Kadri
Staff Moderator
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Kudos: 210
Posts: 1615
Registered: 28-06-2011
Message 4 of 4 (299 Views)
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