OK - so this is ridiculous.
I have a Skype Manager and I have a Skype Connect profile and i have a SIP Profile with 3 Skype numbers assigned for Incoming calls.
All of a sudden 2 of my Skype numbers expired - this happened 3 days ago. I still do not know why they expired because my account payment is set to auto-recharge and I received no email notification to tell me so. But anyway – this is not the issue.
I am now trying to reactivate them using the 'Reactivate number' button but whenever I try to do it an error is always returned by the web browser - the error returned is "Oops! The server doesn’t seem to be responding. Check your internet connection and try again."
Due to this i am not managing to reactivate my numbers. This is a problem because these numbers are used in my business and they are used for sales requests so I am losing sales.
I already had 3 chat requests but still no help. I cleared the browser cache, i tried using a different web browser and i also tried from a different machine and also a different internet connection but I still did not manage to reactivate the numbers and keeps failing with the same error explained above. I am using the latest version of Skype – 18.104.22.168. I am using Windows 8. The internet is fine and working. I have 108 euros credit in my account so should be more than enough if it’s a payment issue.
It's already a week and all i hear is that you're working hard - and then you stay asking me again what the problem is from scratch. And I keep sending screenshots for nothing.
Can anyone please help me in this as this is a critical issue for me?