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Novel Tourist
puertasdecielo
Posts: 1
Registered: ‎17-10-2011

Skype dials wrong number

Im using skype on my PC and I have found that I am sometimes connected to the wrong numbers when I call landline phones in Mexico, the people I am connected to are within the same town however. This happens with my saved contacts also when I input the phone numbers manually. I have to end up using my cellphone which connects to the right place.

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Novel Tourist
johnnmitchell
Posts: 1
Registered: ‎02-12-2011

Re: Skype dials wrong number

I have the same problem in San Diego when I call one specific 619 number. My cell phone gets the correct party.

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype dials wrong number

Report the problem number(s) to Customer Service starting with this link:

 

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

 

I would hope they'll be able to correct the problem if it's within their system, or even the telco they connect you through.

 




Please note: I do not respond to requests for help via Private Message.
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Novel Tourist
g-scandinavian
Posts: 1
Registered: ‎28-02-2012

Re: Skype dials / connects to wrong number

[ Edited ]

I Have a similar problem. When calling a particular U.S. cell number from the U.S. I often get connected to someone who is absolutely not part of my contacts list. It happens a couple of times a day. If I call the same number an hour later then I get connected to the intended cell phone.

 

I use version: 5.8.0.156



Please fix or acknowledge the problem exist!!!!



Long time Skype user

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype dials / connects to wrong number

You know this is a user-to-user forum, right?

 

Contact Skype directly through that link I posted earlier in this thread, or try emailing them with specifics, including the number you're dialing that gets mis-directed, via this address:

pstn-feedback@skype.net




Please note: I do not respond to requests for help via Private Message.
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Novel Adventurer
jupiter77
Posts: 2
Registered: ‎16-03-2012

Re: Skype has a wrong number listed on a skype contact

when do i get an answere

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Novel Adventurer
jupiter77
Posts: 2
Registered: ‎16-03-2012

Re: Skype dials wrong number

hi i have posted a phone number wrong on a skype contact..how do i correct this??? J.
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