Message "Skype Home is not available - try again later!" then CRASH!

[Elginet]

I did a Window's 7 update, and after months of using Skype flawlessly, I only get the message "Skype Home is not available - try again later!" and then a box comes up and says "Skype has stopped working", and just shuts down.

I've uninstalled it, including going through the Windows Registry.  There is no remnants of this program anywhere.  I reinstalled it.  Same thing.

I've done a "Restore to a prior date" and it still will not run. 

HELP!

[ruwim]

Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for any error messages with a timestamp corresponding to Skype crash. Copy the text that appears in the General tab and post it here.

[Elginet]

.

[Elginet]

Actually I think this is what you want....

Log Name: Application
Source: Application Error
Date: 4/11/2012 4:47:15 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: dad-PC
Description:
Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0x167c
Faulting application start time: 0x01cd182ca624d8c2
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: e65ae6cd-841f-11e1-bf14-00016c6de8a4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-11T21:47:15.000000000Z" />
<EventRecordID>53343</EventRecordID>
<Channel>Application</Channel>
<Computer>dad-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>5.8.0.158</Data>
<Data>4f4de709</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000200</Data>
<Data>167c</Data>
<Data>01cd182ca624d8c2</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>unknown</Data>
<Data>e65ae6cd-841f-11e1-bf14-00016c6de8a4</Data>
</EventData>
</Event>

[ruwim]

See this:

http://community.skype.com/t5/Windows/Skype-has-stopped-working-in-Windows-7/m-p/610141#M50195

The problem might be with a virus/rootkit.

[Elginet]

wtf.....I did NOT accept this as a solution.  How do I "undo" that?

a virus that only affects Skype?  Unlikely.  I go through this computer once a week with a battery of anti-virus & anti-malware programs.

This occured AFTER a Windows Update, and only to SKYPE.

[ruwim]

I can only repeat that this was the case for several other users with the same error message.

If you want, then you can use Windows Restore Point in order to revert Windows to a state before Skype started to crash.

http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore