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Renita
Posts: 1
Registered: ‎10-05-2012

I want to have chat line here about skype issue problems...

I am very disappointed with no chatlilne for customer service for me to need talk with customer service about skype issue problems okay i  have two accounts.. how do i close business.. but it is personal first account but i cannot remember my password in first account and i need close seconcd account that i don't need,...

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Elaine
Posts: 4,553
Kudos: 598
Solutions: 183
Registered: ‎08-08-2011

Re: I want to have chat line here about skype issue problems...

 Hi, Renita, and welcome to the Community!

 

no chatlilne for customer service for me to need talk with customer service about skype issue problems

Skype does not maintain a customer service call-in facility; however, Skype Premium subscribers are eligible for live customer service chat; a "Day Pass" may also be purchased Skype Premium

 

i  have two accounts.. how do i close business ... and i need close second account that i don't need,...

Skype does not permit account deletion, however you can simply abandon the account -- after you have removed saved payment methods and other personally identifiable information.  Please see this for more information: https://support.skype.com/en-us/faq/FA142/Can-I-delete-my-Skype-account

 

but it is personal first account but i cannot remember my password in first account

 Step-by-step instruction on how to re-set your password is here: https://support.skype.com/en-us/faq/FA95/How-do-I-change-my-password

 

Please post back in case I did not supply the answers you are seeking.

 

Best regards,

elainem77

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-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/
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