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Novel Adventurer
johncarter67
Posts: 2
Registered: ‎04-03-2012

Re: Contacting Customer Service???

Why does Skype mail out offers that are out of time or not available before they are posted?

(Such as 3 months free world wide calls)

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Contacting Customer Service???

Y'know, this is a user-to-user forum.  It's not likely that anyone here will know the answer to your question.

 

Why don't you use the link provided earlier in this thread (and in the other one where you posted a dupe of your question here) to contact Customer Service and ask them?




Please note: I do not respond to requests for help via Private Message.
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Novel Tourist
sanjaya
Posts: 1
Registered: ‎04-03-2012

Re: Contacting Customer Service???

Hi , I bought the subcription order. But I want to cancel it.Please help me.

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Contacting Customer Service???

Contact Customer Service:

 

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service




Please note: I do not respond to requests for help via Private Message.
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Novel Adventurer
Mukesh_09
Posts: 2
Registered: ‎01-02-2012

About wrong recharge

Hello 

I wanted recharge with i had a plan like unlimited calls.

I wanted to put on automatically recharge.

But i dont know what happened and i charged normal .

Is it any salution about to transfer this credit to unlimited account.

Mukesh

Mukesh.kumar.nayyar Skype account

Thank you

 

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Novel Adventurer
ilan9411
Posts: 3
Registered: ‎26-03-2012

Re: Contacting Customer Service???

how do i contact customer service?

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Novel Adventurer
ilan9411
Posts: 3
Registered: ‎26-03-2012

Re: Contacting Customer Service???

i do i connect with skype customer service?
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Novel Adventurer
ilan9411
Posts: 3
Registered: ‎26-03-2012

Re: Contacting Customer Service???

my access to a land line is blocked although there is plenty of credit in my account. Why?

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Contacting Customer Service???


ilan9411 wrote:
i do i connect with skype customer service?


Start with this link:  https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service 

 




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Novel Adventurer
chrisn_
Posts: 2
Registered: ‎29-10-2011

Re: Contacting Customer Service???

I can't agree more. I spent 20 mins going in circles on the Skype webpages trying to find how to contact them. I don't think being relegated to forums contact only is justified when Skype have deprived me of credit... much credit. That said, I FINALLY got in touch, thanks to this thread, and a refund is apparently underway. But the whole contacting Skype issue as per this thread is a MASSIVE problem in my opinion and a disservice to loyal customers. Thanks.
Chris
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